1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
save from net instal in safari but disappear after quitting it
Save from Net install in safari but disappears after quitting safari , and Ummy Video downloader does not accept the video address anymore
Hello, can not you install the extension in the Safari browser?
If we do not understand correctly, please describe your problem in more detail.
YouTube Upload Error "Invalid Format"
I have been downloading videos from youtube using Savefrom.net and uploading again on youtube for many months successfully.
But since a couple of days, there is some kind of format problem. Youtube rejects my video while processing the video. What has changed? Why the downloaded video is not compatible with the youtube requirements. Please guide me thanks.
Hello, unfortunately we can not help you, we do not know why this happens.
Hello, in order to download MP3 from Youtube you need to install our program Ummy Video Downloader,
Also with the help of it you can download videos in high quality with sound: https://videodownloader.ummy.net
Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.
Mozilla Firefox 58.0.2 Savenet Version 7.55. This YouTube download does not work anymore: https://www.youtube.com/watch?v=MQyKM99RNxE (after YT update)
Hello, Reinstall the extension after an older version is uninstalled. The current version is 7.58:
it brings me to a smaller version of the video where it makes me download the video from the website instead of using the actual savefrom.net
Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.
I can't download this video from Facebook https://www.facebook.com/FightDogMeat/videos/1769253129762936/?t=4
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
You can not download only this video?
Complaints
I'm not getting the site for YouTube video download please make a solution why I'm not having the site for a weak
Hello, please, send us more details regarding the problem.
Could you please send a few links you can't download. We will check it out.
For the better understanding it'll be great to see a screenshot with the error.
Suddenly it tells me this: 'No links were found' in Vivaldi 1.14.1077.55 which is chrome.
Hello, our extension without problems supports Google Chrome, Yandex browser, Mozilla Firefox, Opera Stable, Safari.
Customer support service by UserEcho
