1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Not working in Firefox version 45.0.2
The Savefromnet helper not working in Firefox version 45.0.2. Once installed the browser deactivates it and marks it as not compatible.
Hello, try installing Greasemonkey in the browser: https://addons.mozilla.org/en-US/firefox/addon/greasemonkey/
Then the script Savefrom.Net: https://download.sf-helper.com/chrome/helper.user.js?ts=1498642950162
It may not work correctly.
Browser: Firefox 54.0 Mac OS X
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.12; rv:54.0) Gecko/20100101 Firefox/54.0 I can't download anything because the download button showup and when I go to the website it says download link not found. My savefrom version is 7.41
Hello, Could you please send a few links you can't download. We will check it out.
Send screenshots.
Здравствуйте, расширение починили, обновите или переустановите с нашего сайта.
Актуальная версия 7.41: http://ru.savefrom.net/user.php?vid=387#helper_install
Спасибо что пользуетесь расширением Savefrom.Net
Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net
Please, use our extension Video Downloader Pro: http://videodownloaderpro.net
Video Downloader Pro is a magic tool helping you download any media content from any website all over the Net.
Possibly, it will download from the website you want.
Hello, please give us more details.
Do you have a slow download speed?
Helps
Hello,
Since updating to Documents 6 from Documents 5 i am not able to save video using this website anymore.
I have contacted the creators of the app Documents (readdle) and they said that the fault must be with this website.
I have searched many times online of how to fix this problem but I have not found a solution, i only found out that many other face the same problem.
I paste the url into savefrom.net press download and then a blank screen comes up.
It wont allow me to paste the url into here
But if u go onto youtube type kara sevda 73 bolum and try to download that 2hr 1 min video it will not let you.
Please can you help me and fix this problem.
Thank you,
Led
Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.
Country Restricted Video No Longer Downloading
Never had a problem downloading country restricted video before. Now instead of MP4 file only text document shows up...????
Hello, earlier when we gave such videos through our servers, the downloading worked. Through its servers, we have not given away video for a long time with a restriction on the country with Youtube.
For some weird reason I am no longer able to download videos in 480p or 1080p formats
This program used to let me download videos in 1080p and 480p but will not allow me to download vids in those formats for some reason.
facebook video not downloading
not showing download button for facebook video .also not downloading from the link
Hello, after showing the playback, click on the video with the right button and save as.
Customer support service by UserEcho
