Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Under review

No ppuedo descargar videos de algunas paginas web

Gabriel_Medina 7 jaar geleden bijgewerkt door Aleksandr 7 jaar geleden 1

La pagina del Trece TV sube capitulos de una novela y no puedo descargarlos

Antwoord
Aleksandr 7 jaar geleden

Hello, Could you please send a few links you can't download. We will check it out.

0
Under review

Videoplayback.mp4

asep saefullah 7 jaar geleden bijgewerkt door Aleksandr 7 jaar geleden 1

Please do something about name file videoplayback, if i done download al of my file is name like that

Antwoord
Aleksandr 7 jaar geleden

Hello, please, send us more details regarding the problem.

0
Under review

como puedo configurar el script para que una aplicacion pueda funcionar

adrian1424camejo 7 jaar geleden bijgewerkt door Aleksandr 7 jaar geleden 1
Antwoord
Aleksandr 7 jaar geleden

Hola y gracias por contactarnos. Por favor, bríndenos algunos detalles adicionales con respecto al problema. ¡Gracias!

0
Under review

not working on my mozilla fire fox

fggggfffffffffffff 7 jaar geleden bijgewerkt door Aleksandr 7 jaar geleden 1
Antwoord
Aleksandr 7 jaar geleden

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

We'd also need some links you can't download (to test them). 

For the better understanding it'll be great to see a screenshot with the error.

0
Under review

Can't see download link for https://vimeo.com

Gaurav Pruthi 7 jaar geleden bijgewerkt door Aleksandr 7 jaar geleden 6

Hi,

Thanks for developing such an awesome extension. the only issue I am encountering is that sf.net doesn't show download link for https://vimeo.com/*** while it's working for vimeo.com/***. I guess 'https' is not supported.

Is it so?

I am using Opera on Windows 7:

Version:52.0.2871.64 - Checking for updates…
Update stream:Stable
System:Windows 7 64-bit


Antwoord
Aleksandr 7 jaar geleden

Hello, Could you please send a few links you can't download. We will check it out.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

0
Under review

its on the apple iphone 8 it keeps not letting me download YouTube videos help?

heyotsbgay 7 jaar geleden bijgewerkt door Aleksandr 7 jaar geleden 1
Antwoord
Aleksandr 7 jaar geleden

Hello, unfortunately, we do not have the technical ability to download video to the iphone.

0
Under review

have problem with facebook download

saikhamlome123 7 jaar geleden bijgewerkt door Aleksandr 7 jaar geleden 1

it's said Link not found

Image 2800

Antwoord
Aleksandr 7 jaar geleden

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Could you please send a few links you can't download. We will check it out.
0
Under review

ERR_CERT_DATE_INVALID

Bakulesh 7 jaar geleden bijgewerkt door Aleksandr 7 jaar geleden 1

since last several days I am getting ERR_CERT_DATE_INVALID error

Antwoord
Aleksandr 7 jaar geleden

Hello, for the better understanding it'll be great to see a screenshot with the error.

0
Under review

It doesn't work for vimeo

mj 78955 7 jaar geleden bijgewerkt door Aleksandr 7 jaar geleden 1

I can't download videos from vimeo.

Antwoord
Aleksandr 7 jaar geleden

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!

0
Beantwoord

Youtube link changes automatically

Roland Slavik 7 jaar geleden bijgewerkt door Aleksandr 7 jaar geleden 4

Hi there,

I have an issue that when I’m pastiing the correct url from YouTube , it automatically changes to an amended version and therefore it’s not found 

As an example : the correct url is https://youtu.be/KfAkPGSyiy0 and after copying this into the browser it changes to http://www.youtube.com/watch?v=KfAkPGSyiy0 and link afterwards is not recognized. I am using different devices , Iphone SE and Ipad and the issue is on all of them


Thank you

Regards,

Roland 

Antwoord
Aleksandr 7 jaar geleden

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error.