Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Fixed

Хром закрывает программу...

Khovar Rajabov 11 year бұрын • updated by Aleksandr 11 year бұрын • 2
Answer
Aleksandr 11 year бұрын
Здравствуйте, подскажите версии браузера и установленного помощника, их можно узнать пройдя по ссылке: http://ru.savefrom.net/user.php?info=1
Как установить в Google Chrome прочтите здесь: http://ru.savefrom.net/faq.php#ext_inst_chrome
Answer
Aleksandr 10 year бұрын
Здравствуйте, постараемся исправить в близлежащее время.
0
Fixed

cannot download https://www.youtube.com/watch?v=P82UmJcCjJE

David Hold 11 year бұрын • updated by Aleksandr 10 year бұрын • 2

cannot download

get instead of file videoplayback.txt failed - forbidden

Answer
Aleksandr 10 year бұрын

Hello, in order to help you better I need the following information.

Please, let me know me the name and version of your browser and version of the extension, all can be found using the following link: http://en.savefrom.net/user.php?info=1

Please, give us some more details regarding this problem (no download button, the button is not clickable, button is calling, but nothing happens).

0
Declined

http://viooz.co/movies/

Javid Khan 13 year бұрын • updated by Aleksandr 11 year бұрын • 2
plzz add this site too

thank you

Answer
Aleksandr 11 year бұрын

we'll try to do this if the idea collects many votes

0
Answered

parlin makjan marbun

Parlin Makjan Lumban Gaol 11 year бұрын • updated by Aleksandr 10 year бұрын • 2
Answer
Aleksandr 10 year бұрын
Hello. English please.
Please give us more details.
0
Fixed

SaveFrom.net helper not working

Shinsuke «Сінсуке» 12 year бұрын • updated by Aleksandr 11 year бұрын • 2
0
Fixed

Not working

Olufemi Omotayo 12 year бұрын • updated by Aleksandr 11 year бұрын • 2
The icon shows, but it is not downloading
Answer
Aleksandr 11 year бұрын
Hello.
Give the links that you couldn't download.
What is your browser?name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1
0
Answered

Ok.ru not dowload

Berkay Delen 10 year бұрын • updated by Nadwan Rosetta 6 year бұрын • 4

Ok.ru I and my friend not dowload Ok.ru video (RED exclamation mark) ı dont understand Russian pls tell me eng

Answer
Aleksandr 10 year бұрын

Hello, in order to help you better I need the following information.
Please, let me know me the name and version of your browser
and version of the extension,

all can be found using the following link: http://en.savefrom.net/user.php?info=1

Please, send to me a link to a video that will not be downloaded.

0
Not a bug

add support for new youtube format: vp9 2160p webm9 (f313)

sdsucks 11 year бұрын • updated by Aleksandr 11 year бұрын • 2
f313 is listed but not described correctly
https://www.youtube.com/watch?v=jvxSAq0Nukg
Answer
Aleksandr 11 year бұрын
Hello!
Prompt how to describe this format?
0
Not a bug

savefromnet helper doesn't catch video http://www.russianmanagement.com/products/52

Олег Александров 10 year бұрын • updated by Aleksandr 10 year бұрын • 2

savefromnet helper doesn't catch video from this page http://www.russianmanagement.com/products/52

But from other pages of this site is all right.

Answer
Aleksandr 10 year бұрын

Hello, this site is not on the list of supported resources.

The full list can be found here: http://en.savefrom.net



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