1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
On one of my computers, the extension is not updating version. Not even manually
I still have version 7.15 in one of my computers. I use Firefox, and already uninstalled and installed again the extension downloading it from your web site, and still ending with the same version.
Hello, clean the cache and cookies in your browser.
Install this link: http://download.sf-helper.com/mozilla/helper_last.html
Ich kann meinen Link zur Kamerasoftware seit dem letzten Update nicht mehr öffnen. http://192.168.1.10:88/
Ich kann meinen Link zur Kamerasoftware seit dem letzten Update nicht mehr öffnen. http://192.168.1.10:88/
Hello, we do not quite understand you, please describe in more detail.
Firefox 52.0.1 (32-bit). Helper version 6.20. Helper doesn't ask where to save files anymore.
Files are automatically downloading to the default folder and the helper is no longer asking where to save them. I have checked my settings in my browser and "Always ask me where to save files" is enabled. I cannot find any option like this in the current version, or if it is there, I must be missing it. Please fix this issue.
Hello, Reinstall the extension after an older version is uninstalled. The current version is 7.22:
Здравствуйте, чтобы вам помочь, нам нужна от вас информация о вашем браузере и установленном расширении.
Подробно вы можете посмотреть здесь, скопировать, и прислать нам: http://ru.savefrom.net/user.php?info=1
Так же пришлите нам несколько ссылок на файлы которые у вас не скачиваются.
Спасибо за обращение в поддержку Savefrom.Net !
music youtube
why i can't downoad mp3 automatic? a few days ago I can download mp3 automatic. please answer
Hello, due to the change in Mozilla browser, we are no longer able to convert videos in mp3 and merge video and audio flows in mp4.
New API doesn't support functions allowing us to launch video converter and to integrate it with browser.
You can install Ummy Video Downloader to download mp3 and 1080p from Youtube: https://videodownloader.ummy.net
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Send a link to the file that you have downloaded without sound.
Do you download via the site Savefrom.Net or the apk application?
Hello, due to the change in Mozilla browser, we are no longer able to convert videos in mp3 and merge video and audio flows in mp4.
New API doesn't support functions allowing us to launch video converter and to integrate it with browser.
You can install Ummy Video Downloader to download mp3 and 1080p from Youtube: https://videodownloader.ummy.net
Hello, you can disable the extension in the browser settings in the extensions.
Also in the extension, the green arrow, disable on this site.
Hello, due to the change in Mozilla browser, we are no longer able to convert videos in mp3 and merge video and audio flows in mp4.
New API doesn't support functions allowing us to launch video converter and to integrate it with browser.
You can install Ummy Video Downloader to download mp3 and 1080p from Youtube: https://videodownloader.ummy.net
Customer support service by UserEcho
