Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Answered

The new option of Ummy makes the view numbre invisible pleaz make all download option in one case

the World 8 year бұрын • updated by Aleksandr 8 year бұрын • 4
Answer
Aleksandr 8 year бұрын

Hello, please give us more details.

0
Answered

Problem name mp3 vk & download manager

kevin59 8 year бұрын • updated by Aleksandr 8 year бұрын • 2

Hi savefrom ! :p

-Win 10

-Savefrom 7.23

-Firefox 51.0.1(x64)

-IDM (internetdownloadmanager) 6.28b5


My probem




with IDM problem with name files :(

with firefox no problem with name files , just blocked 2162 mp3/ 6487 mp3 :(


search the solution filename with download manager (IDM , Jdownloader ....)

thanx in advance :)

Answer
Aleksandr 8 year бұрын

Hello, we have no relation to download manager.

0
Answered

HOLA NO PUEDO VER VIDEOS EN FACEBOOK CON NAVEGADOR OPERA QUE HACER

pilar trejo 8 year бұрын • updated by Aleksandr 8 year бұрын • 2

QUE HAGO SI YA DESCARGUE FLASH PLAYER TAMBIEN EL PLUGIN Y SIGO IGUAL NO PUEDO VER VIDEOS CON EL NAVEGADOR OPERA GRACIAS

Answer
Aleksandr 8 year бұрын

Hello, please give us more details.
English please.

0
Thanks

easiest way of downloading videos from youtube

Mehul Agrawal 8 year бұрын • updated by Aleksandr 8 year бұрын • 2

this is best thanks to the maker of it

Answer
Aleksandr 8 year бұрын

Hi. Thanks for using our resources.

0
Fixed

On one of my computers, the extension is not updating version. Not even manually

Héctor Treviño 8 year бұрын • updated by Aleksandr 8 year бұрын • 2

I still have version 7.15 in one of my computers. I use Firefox, and already uninstalled and installed again the extension downloading it from your web site, and still ending with the same version.

Answer
Aleksandr 8 year бұрын

Hello, clean the cache and cookies in your browser.

Install this link: http://download.sf-helper.com/mozilla/helper_last.html

0
Answered

Ich kann meinen Link zur Kamerasoftware seit dem letzten Update nicht mehr öffnen. http://192.168.1.10:88/

gerken k 8 year бұрын • updated by Aleksandr 8 year бұрын • 2

Ich kann meinen Link zur Kamerasoftware seit dem letzten Update nicht mehr öffnen. http://192.168.1.10:88/

Answer
Aleksandr 8 year бұрын

Hello, we do not quite understand you, please describe in more detail.

0
Fixed

Firefox 52.0.1 (32-bit). Helper version 6.20. Helper doesn't ask where to save files anymore.

Chantelle 8 year бұрын • updated by Aleksandr 8 year бұрын • 2

Files are automatically downloading to the default folder and the helper is no longer asking where to save them. I have checked my settings in my browser and "Always ask me where to save files" is enabled. I cannot find any option like this in the current version, or if it is there, I must be missing it. Please fix this issue.

Answer
Aleksandr 8 year бұрын

Hello, Reinstall the extension after an older version is uninstalled. The current version is 7.22:

http://en.savefrom.net/user.php#helper_install

0
Fixed

Перестало качать со всех сайтов

saily 8 year бұрын • updated by Aleksandr 8 year бұрын • 2

с вчерашнего дня

Answer
Aleksandr 8 year бұрын

Здравствуйте, чтобы вам помочь, нам нужна от вас информация о вашем браузере и установленном расширении.
Подробно вы можете посмотреть здесь, скопировать, и прислать нам: http://ru.savefrom.net/user.php?info=1
Так же пришлите нам несколько ссылок на файлы которые у вас не скачиваются.

Спасибо за обращение в поддержку Savefrom.Net !

0
Answered

music youtube

azza 8 year бұрын • updated by Aleksandr 8 year бұрын • 2

why i can't downoad mp3 automatic? a few days ago I can download mp3 automatic. please answer

Answer
Aleksandr 8 year бұрын

Hello, due to the change in Mozilla browser, we are no longer able to convert videos in mp3 and merge video and audio flows in mp4.
New API doesn't support functions allowing us to launch video converter and to integrate it with browser.

You can install Ummy Video Downloader to download mp3 and 1080p from Youtube: https://videodownloader.ummy.net

0
Answered

It's not downloading. Im clicking the button.

Stacy Steele 8 year бұрын • updated by Aleksandr 8 year бұрын • 2
Answer
Aleksandr 8 year бұрын

Hello, please give us more details.



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