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Answered

The download video is incomplete

630961041 2 years ago • updated by Aleksandr 2 years ago 4

Dear Savefrom.net Manager

I try to download some videos at youtube by using saverfrom.net helper
but the video only can not download complete
Such as the video file is 10 minutes, can only play for 7 minutes。

Could you offer solution

Answer

Answer
Under review

Hello, in order to help you better I need the following information.
Please, let me know me the name and version of your browser and version of the extension,

all can be found using the following link: http://en.savefrom.net/user.php?info=1

Answer
Under review

Hello, in order to help you better I need the following information.
Please, let me know me the name and version of your browser and version of the extension,

all can be found using the following link: http://en.savefrom.net/user.php?info=1

The more details as below:

  • Browser: Chrome 57.0.2987 Mac OS X
  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_3) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/57.0.2987.133 Safari/537.36
  • Extension: chameleon 7.25

The information you sent is all right.

Send more links to the video that you do not download in full.

Internet connection you have a stable?

Clean the cache and cookies in your browser.