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1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
-1
Under review

download button missing

download button missing 5 ár síðan • updated by Aleksandr 5 ár síðan • 1
Answer
Aleksandr 5 ár síðan

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

-1
Under review

NO APARECE OPCION DE DESCARHA

ROBER 5 ár síðan • updated by Aleksandr 5 ár síðan • 1
Answer
Aleksandr 5 ár síðan

Hello, please, send us more details regarding the problem.

-1
Under review

no links were found

zahidsanan80 5 ár síðan • updated by Aleksandr 5 ár síðan • 1
Answer
Aleksandr 5 ár síðan

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

Answer
Aleksandr 5 ár síðan

Hello, please, send us more details regarding the problem.

-1
Under review

no puedo descargar videos de youtube!. sale "no se han encontrado enlaces".

kim motta 5 ár síðan • updated by Aleksandr 5 ár síðan • 1
Answer
Aleksandr 5 ár síðan

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

-1
Under review

me sdalen archivos con 0 bites. creo que es youtube que impide la descarga,

gab369 6 ár síðan • updated by Aleksandr 6 ár síðan • 1
Answer
Aleksandr 6 ár síðan

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

-1
Under review

I HATE U U CAN'T EVEN DOWNLOAD ANOTHER VIDEO EWWW

Edelline 6 ár síðan • updated by Aleksandr 6 ár síðan • 1
Answer
Aleksandr 6 ár síðan

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

-1
Under review

Can not download video from dailymotion

miska123 6 ár síðan • updated by Aleksandr 6 ár síðan • 1

I can not download video from dailymotion , for example from link https://www.dailymotion.com/video/x6qz46s

Please help

Answer
Aleksandr 6 ár síðan

Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.
Best, SaveFrom.net Team

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Under review

I am not been able to download video.

Mahesh Chouhan 6 ár síðan • updated by Aleksandr 6 ár síðan • 1
Answer
Aleksandr 6 ár síðan

Hello, Could you please send a few links you can't download. We will check it out.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

-1
Under review

playing not downloading

lisa 6 ár síðan • updated by Aleksandr 6 ár síðan • 1

When I either click the download green arrow from within YouTube or even paste in the link at savefrom.net, it only plays the video, not downloads it.

Answer
Aleksandr 6 ár síðan

Hello, Could you please send a few links you can't download. We will check it out.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?



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