1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Hello, it's not our fault that youtube decided to get rid of 3gp . There is nothing we can do about it.
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
Hello, it's not our fault that youtube decided to get rid of 3gp . There is nothing we can do about it.
Hello, it's not our fault that youtube decided to get rid of 3gp . There is nothing we can do about it.
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
For the better understanding it'll be great to see a screenshot with the error.
For downloading mp3 or m4a format songs.
Hey developers, I just wanted to advise to add ‘download mp3 or m4a’ options. It is not anywhere in the any of savefrom.net website. This is the best website for downloading YouTube videos in just few easy steps. The missing feature is we can't download songs.
Thank You,
Nishikant Kanunje.
Sorry, we did not quite understand you, we have an application for Android:
Service d'assistance aux clients par UserEcho
