Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
+1
Under review

does not download

hakanuslu 0909 6 years ago • updated by Aleksandr 6 years ago • 5
Answer
Aleksandr 6 years ago

Hello, please, send us more details regarding the problem.

+1
Under review

Mozilla is blocking the installation of the plugin ...

ANAELIAZOR 6 years ago • updated 6 years ago • 6

...
And when I inquired why they referred me to the following link:
<a href="https://support.mozilla.org/he/kb/add-on-signing-in-firefox?as=u&utm_source=inproduct" class="redactor-autoparser-object">https://support.mozilla.org/he/kb/add-on-signing-in-firefox?as=u&utm_source=inproduct</a>

Please fix the matter with Mozilla Firefox, thanks!

My browser version is: 55.0.2 (64 bit)
Operating System: Linux Ubuntu
Extension version: Not relevant because it does not allow to install it at all ..
Answer
Aleksandr 6 years ago

Hello, from which site you are installing the extension, send a link.

+1
Under review

its not downloading from Dailymotion anymore

shadowolf417 6 years ago • updated by Aleksandr 6 years ago • 1
Answer
Aleksandr 6 years ago

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

Answer
Aleksandr 6 years ago

Hello, at the moment you can download the video?

+1
Under review

downloading issue

richard kerstetter 6 years ago • updated by Aleksandr 6 years ago • 1

I am getting a message saying download link not found please fix the issue I am very disappointed fix it now

Answer
Aleksandr 6 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

+1
Under review

Cannot download tiktok videos please update it

Radha 6 years ago • updated by Aleksandr 6 years ago • 1
Answer
Aleksandr 6 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

Answer
Aleksandr 6 years ago

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error.

+1
Under review

why i can't paste link in coloumn link ??

richo 6 years ago • updated by Aleksandr 6 years ago • 1
Answer
Aleksandr 6 years ago

Hello, please, send us more details regarding the problem.

+1
Under review

didnt work in my chrome download button dosesnt exist

Reina 6 years ago • updated by Aleksandr 6 years ago • 1
Answer
Aleksandr 6 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Could you please send a few links you can't download. We will check it out.

For the better understanding it'll be great to see a screenshot with the error.



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