Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
À l'étude

I hate the new format! Changing program to force us to use app is not going to work!

Willnot Sensor il y a 7 ans mis à jour par Aleksandr il y a 7 ans 1
Solution
Aleksandr il y a 7 ans

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

0
À l'étude

Constantly removes 360p download.

Bruce McDaniel il y a 7 ans mis à jour par Aleksandr il y a 7 ans 7

Every time you "improve" your interface, you delete the 360p option and the 240p is webm junk. I can't download your app to the computer because it is public, and I do not want to have every download be 1gb or more. 360p was my best choice for play ability and size. Logging on to your service does not help. So far this has happened 3 times, and I've stated the same thing all three times. 

Solution
Aleksandr il y a 7 ans

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Could you please send a few links you can't download. We will check it out.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

0
À l'étude

I cant download with iphone

Sigit il y a 7 ans mis à jour par Aleksandr il y a 7 ans 1
Solution
Aleksandr il y a 7 ans

Hello, unfortunately we do not support downloading on the iphone.

0
À l'étude

mio.to

manchithi il y a 7 ans mis à jour par Aleksandr il y a 7 ans 1

unable to download from mio.to

by the way your app is very nice for youtube thank long live

Solution
Aleksandr il y a 7 ans

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

0
À l'étude

No ppuedo descargar videos de algunas paginas web

Gabriel_Medina il y a 7 ans mis à jour par Aleksandr il y a 7 ans 1

La pagina del Trece TV sube capitulos de una novela y no puedo descargarlos

Solution
Aleksandr il y a 7 ans

Hello, Could you please send a few links you can't download. We will check it out.

0
À l'étude

Videoplayback.mp4

asep saefullah il y a 7 ans mis à jour par Aleksandr il y a 7 ans 1

Please do something about name file videoplayback, if i done download al of my file is name like that

Solution
Aleksandr il y a 7 ans

Hello, please, send us more details regarding the problem.

0
À l'étude

como puedo configurar el script para que una aplicacion pueda funcionar

adrian1424camejo il y a 7 ans mis à jour par Aleksandr il y a 7 ans 1
Solution
Aleksandr il y a 7 ans

Hola y gracias por contactarnos. Por favor, bríndenos algunos detalles adicionales con respecto al problema. ¡Gracias!

0
À l'étude

not working on my mozilla fire fox

fggggfffffffffffff il y a 7 ans mis à jour par Aleksandr il y a 7 ans 1
Solution
Aleksandr il y a 7 ans

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

We'd also need some links you can't download (to test them). 

For the better understanding it'll be great to see a screenshot with the error.

0
À l'étude

Can't see download link for https://vimeo.com

Gaurav Pruthi il y a 7 ans mis à jour par Aleksandr il y a 7 ans 6

Hi,

Thanks for developing such an awesome extension. the only issue I am encountering is that sf.net doesn't show download link for https://vimeo.com/*** while it's working for vimeo.com/***. I guess 'https' is not supported.

Is it so?

I am using Opera on Windows 7:

Version:52.0.2871.64 - Checking for updates…
Update stream:Stable
System:Windows 7 64-bit


Solution
Aleksandr il y a 7 ans

Hello, Could you please send a few links you can't download. We will check it out.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

0
À l'étude

its on the apple iphone 8 it keeps not letting me download YouTube videos help?

heyotsbgay il y a 7 ans mis à jour par Aleksandr il y a 7 ans 1
Solution
Aleksandr il y a 7 ans

Hello, unfortunately, we do not have the technical ability to download video to the iphone.