1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
SaveFrom.net-Helper doesn't work anymore with YouTube.
In Safari 7.1.7, SaveFrom.net-Helper 7.48 doesn't download anything from YouTube since two days now. Many other video sites still work.
Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.
Best, SaveFrom.net Team
Hello, Please, use our extension Video Downloader Pro: http://videodownloaderpro.net
Video Downloader Pro is a magic tool helping you download any media content from any website all over the Net.
Possibly, it will download from the website you want.
issue
Latest Safari Version Latest MAC OS have a problem downloading files from Google drive shared to me.
Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
Can't download from http://renewingyourmind.org/
- Browser: Firefox 55.0 Windows 7
- User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:55.0) Gecko/20100101 Firefox/55.0
- Extension: ff-sf 7.47
Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net
Please, use our extension Video Downloader Pro: http://videodownloaderpro.net
Video Downloader Pro is a magic tool helping you download any media content from any website all over the Net.
Possibly, it will download from the website you want.
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Send screenshots of how you download the video.
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
Thank you for contacting Savefrom.Net support !
Could the script can download vedio from youku.com?
Could the script can download vedio from youku.com ( the top one vedio web site from china) ?
Hello, Please, use our extension Video Downloader Pro: http://videodownloaderpro.net
Video Downloader Pro is a magic tool helping you download any media content from any website all over the Net.
Possibly, it will download from the website you want.
Customer support service by UserEcho
