1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
480p resolution not found
Would you like to allow to download video at 480p resolution when it's available as this resolution is much used.
Hello, 480p extension download only without a sound to download with sound you need to install the program Ummy Video Downloader: http://videodownloader.ummy.net
Download button dissapeares
1.Chrome for Linux 61.0.3163.100;
2. Helper version 7.49
The problem:
When I open an facebook video from a group, I cannot because as soon as I hover the download button, it dissapeares.
Hello, could you please send a few links you can't download. We will check it out..
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!
Firfox 56.0 (64 bit), savefrom 7.40, windows 10. The download arrow does not appear on the right top of facebook video. Please help to resolve this issue.
Firfox 56.0 (64 bit), savefrom 7.40, windows 10. The download arrow does not appear on the right top of facebook video. Please help to resolve this issue
Regards,
Srinivas
Hello, Reinstall the extension after an older version is uninstalled. The current version is 7.49:
forced to use telesvr
televsr. I am not allowed to download any apps that aren't approved. I have been able to use savefrom net. Now I am being FORCED to connect to a service that I do not know or trust. I am not happy to give up that much control of my sessions. I mainly HATE that I have been given no choice or warning.
Hello. This was an error, which Savefrom.net has timely fixed. Now you can download a video regular way. We will consider your opinion, and will give our users a choice regarding this in the future.
¡Hola! Nuestra ayuda será más efectiva si copia y nos envía información sobre su navegador y de la extensión Savefrom.Net:
http://es.savefrom.net/user.php?info=1
También necesitamos algunos links que no pueda descargar (para probarlos).
Para tener mayor idea del problema, será de gran ayuda ver una captura de pantalla en donde se muestre el error.
Esperamos su respuesta, ¡gracias por ponerse en contacto con nuestro equipo Savefrom.net!
Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net
Please, use our extension Video Downloader Pro: http://videodownloaderpro.net
Possibly, it will download from the website you want.
Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!
I DON’T KNOW HOW TO WRITE LINKS!!!!!
HOW DO YOU EXPECT SOMEONE TO WRITE A FRICKING LINK!?!?!?
Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.
There's a Problem! the Download button is showing, But when I am placing the Cursor over it, Its Vanishing.
Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!
Your site is marked as "deceptive" and blocked.
Your site is marked as "deceptive" and blocked. When I changed URL to "http://ssyoutube.com/watch?v=Pv0CjbmqJj8" I saw the next message:
---------------------Deceptive Site!
This web page at ssyoutube.com has been reported as a deceptive site and and has been blocked based...
---------------------
and so on.
I didn't manage to take a screenshot, but this looks like that:
Customer support service by UserEcho
