Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Foro: Savefrom(EN)
0
Respuestas

Failed - Download error.

Cynthia Wylie hace 9 años • actualizado por Aleksandr hace 9 años • 4
Downloaded two of my videos from youtube with no problem at all and now I keep getting a failed-download error. Using Chrome, Version 44.0.2403.130 (64-bit) on Mac OS X Yosemite Version 10.10.3. Is there a limit or downloads per day? Couldn't find anything on your site about it. Thanks!
Respuesta
Aleksandr hace 9 años
Hello, if I understand you correctly you have everything working.
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Solucionado

Dailymotion

Murphy Starlion hace 9 años • actualizado por Aleksandr hace 9 años • 4

I think there's something wrong. I tried to download a video from Dailymotion, but it just says "Download Link not found". And even if I can just a download link, it just says I do not have permission to access it. Please fix this.

Respuesta
Aleksandr hace 9 años

Hi. Thanks for contacting Savefrom.Net Support.

We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1
Please, send us links for files, which can't be downloaded.

Do you download via the extension SaveFrom.net Helper or the
website SaveFrom.net?


0
Solucionado

still cann't download from Facebook

Asiao Huo hace 10 años • actualizado por Aleksandr hace 9 años • 2

after reinstall the expansion: https://sf-addon.com/helper/mozilla/savefrom_last.xpi?ts=1434715369479
I still cann't download from facebook. The arrow is in the panne above but not next to the video.

Respuesta
Aleksandr hace 9 años
Hello.give the links that you couldn't download.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1

0
Respuestas

tidak bisa mengunduh file

Crystal X Asli Nasa vina hace 9 años • actualizado por Aleksandr hace 9 años • 2

Tidak bisa mengunduh file

Respuesta
Aleksandr hace 9 años
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Please, send to me a link to a file that will not be downloaded.
0
Respuestas

add this extension to google webstore

Asad Qureshi hace 10 años • actualizado por Aleksandr hace 9 años • 2
as it is a 3rd party exension it is no longer active on my PC. As google is disabling such extensions which are not from webstore due to some security reasons...
plz add this extension to the google webstore!!!!
need it so bad
reply asap!!!
Respuesta
Aleksandr hace 9 años
Hello, unfortunately Google forbids our extension in its store (because it allows to download from YouTube).
That's why we recommend to install a user script.
How to do it:
1) install tampermonkey - https://chrome.google.com/webstore/detail/dhdgffkkebhmkfjojejmpbldmpobfkfo
2) install user script. - https://sf-addon.com/helper/chrome/helper.user.js?ts=1402553853
0
Solucionado

couldn't install this extension in chrome

Supriyo Samanta hace 10 años • actualizado por Aleksandr hace 9 años • 2
google chrome said that the savefrom.net extensions that Chrome turned off either didn't come from the Chrome Web Store. they said that if i request extension’s developer and ask them to upload their extension to the Chrome Web Store. so i requested to you to upload this extension in chrome web store. please please do it. i couldn't download video in youtube. please do this process as soon as possible.
Respuesta
Aleksandr hace 9 años
Hello, unfortunately Google started to turn off extensions. That's why we recommend to install a user script.
How to do it:
1) install tampermonkey - https://chrome.google.com/webstore/detail/dhdgffkkebhmkfjojejmpbldmpobfkfo
2) install user script. - https://sf-addon.com/helper/chrome/helper.user.js?ts=1402553853

0
Denegado

we want to do downlad from twitter

Pai Boninho hace 9 años • actualizado por Aleksandr hace 9 años • 2

please, put on downloads for videos from twitter.

Respuesta
Aleksandr hace 9 años

Hello, SaveFrom.net team will not leave your idea without attention.

Thanks for using our SaveFrom.net Helper

0
Respuestas

how to stop a download?

Ed McFarland hace 11 años • actualizado por Maksym hace 11 años • 0

Selected wrong download... How do I stop it? 

Respuesta
Maksym hace 11 años

Hello, press Ctrl+J and to click on a cross opposite the unwanted download.

Respuesta
Aleksandr hace 9 años

Hello, in order to help you better I need the following information.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

0
Respuestas

please read me

Fadi Radi hace 10 años • actualizado por Aleksandr hace 9 años • 2
you told me that i can download any hd movie if i install (free extension SaveFrom.net helper) so i did that and nothing happened and i still cant download hd movie please tell me what i do .
Respuesta
Aleksandr hace 9 años
Hello, what site you're downloading?
Install software Ummy Video Downloader: http://videodownloader.ummy.net




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