Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
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Respuestas

why i could not upload the picture of my ID card

Rachel Liu hace 10 años actualizado por Aleksandr hace 10 años 4

I have not used my account for a long time. Because i could not upload the picture of my ID card, then you won't help me. Could you tell me what should i do?

Image 796

Respuesta
Aleksandr hace 10 años

Hello, what site you download the photo?

With what program you are downloading photos?

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Respuestas

Why I can't submit my pictures into facebook ?

张一一 hace 10 años actualizado por Aleksandr hace 10 años 3
Respuesta
Aleksandr hace 10 años
Hello, please give details.
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Solucionado

Youtube Videos stops downloading at 98 or 99 percent

Anind Keot hace 11 años actualizado por Aleksandr hace 10 años 2
Every thing works fine. meaning getting links etc, but when I download it automatically stops at 98 or 99 percent. This is same for every youtube video. I have been experiencing this problem since there has been new update in the coding of youtube videos. Please help.
Respuesta
Aleksandr hace 10 años
Hello.give the links that you couldn't download.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1

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Solucionado

Audio download doesn't work in VK

Yuri hace 10 años actualizado por Aleksandr hace 10 años 5

Hello! Thanks for a such great tool!


There are no arrows (and anything else) to download audio tracks everywhere on the site. There are download arrows for video.


Information about my system as you ask for:

Browser: Chrome 48.0.2535 Windows 10

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/48.0.2535.0 Safari/537.36

Extension: userjs-chrome 5.52.2

Best regards.

Respuesta
Aleksandr hace 10 años

Здравствуйте. у вас версия Google Chrome установлена 48 версии.

Это случайно не бета версия браузера?

Пришлите ссылку на установку 48 версии браузера.

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Solucionado

VK is not posible to download

Juan Sanchez hace 10 años actualizado por Aleksandr hace 10 años 2

VK is not posible to download from 2 days ago.

Respuesta
Aleksandr hace 10 años
Hello, give the links that you couldn't download.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1
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Solucionado

IT SCREWED UP MY YOUTUBE DO NOT DOWNLOAD THIS

Kate C hace 11 años actualizado por Aleksandr hace 10 años 2
I downloaded this and suddenly I can't watch YouTube videos anymore so I uninstall this, thinking my YouTube will work again and IT DOESN'T. ALL IT DOES IS MAKE WEIRD FUCKING NOISES>
Respuesta
Aleksandr hace 10 años
Hello!
After removal of the expansion video plays?
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Solucionado

extention disabled by chrome

Tahir hace 10 años actualizado por Aleksandr hace 9 años 2

your extention for chrome was really nice for downloading youtube video please upload it on chrome store so we can use it thanks from tahir mehmood

Respuesta
Aleksandr hace 9 años

Hello, we can not add our extension onto the store, Google bans extensions
that download content from YouTube.
How to install onto Google Chrome:

http://en.savefrom.net/faq.php#ext_inst_chrome

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Respuestas

HOW do I put the downloaded content into my own videos?

Silas Fitzgerald the gamer hace 10 años actualizado por Aleksandr hace 10 años 4
Respuesta
Aleksandr hace 10 años

Hello, I do not quite understand.

Please give us more details.

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Solucionado

"Unable to get the file size. Please try again."

Matt Lane hace 10 años actualizado por Aleksandr hace 10 años 4

I'm on the latest version of Chrome & Tampermonkey.


Sadly, after a few minutes on vk.com, I won't be able to download songs. It will work for a short while though.

It will state "Unable to get the file size. Please try again." and will download err404.htm.

Please help,
Thanks

Respuesta
Aleksandr hace 10 años

Hello. Reinstall the extension,

remove the Tampermonkey extension and Install SaveFrom.net Helper again.

How to install the extension to Google Chrome browser read here: http://en.savefrom.net/faq.php#ext_inst_chrome

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Respuestas

malware

Aldrin Dela Fuente Bacolong hace 10 años actualizado por Aleksandr hace 10 años 2

your program is detected as malware malwarebytes automatically delete it if i downloaded it





Respuesta
Aleksandr hace 10 años
Hello, we do not distribute malware, the safety is confirmed by Norton Safe Web: http://safeweb.norton.com/report/show?url=savefrom.net