Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Foro: Savefrom(EN)
0
Denegado

would be amazing to have MTV videos support :)

Igor Macedo hace 10 años • actualizado por Aleksandr hace 10 años • 2
Some performances from music awards and stuff like that aren't avaiable to download, and mtv stream is terrible, they also don't post on youtube :( it would be great to have this option here
Respuesta
Aleksandr hace 10 años
We'll try to do this if the idea collects many votes.
0
Respuestas

Minor request

Goldblade Photos hace 10 años • actualizado por Aleksandr hace 10 años • 5
I've been using the plugin for quite some time, and I really love using it. The only downside that I've come across is that some of the videos I watch are subtitled (.srt files). It would be nice if the .srt files were somehow included in the download options list when using the plugin.
Respuesta
Aleksandr hace 10 años
Hello.What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1

0
Respuestas

des para el mundofelices navida

Johnny Urdaneta hace 9 años • actualizado por Aleksandr hace 9 años • 2
Respuesta
Aleksandr hace 9 años

Hello. English please.

Please give us more details.

0
Respuestas

why i could not upload the picture of my ID card

Rachel Liu hace 9 años • actualizado por Aleksandr hace 9 años • 4

I have not used my account for a long time. Because i could not upload the picture of my ID card, then you won't help me. Could you tell me what should i do?

Image 796

Respuesta
Aleksandr hace 9 años

Hello, what site you download the photo?

With what program you are downloading photos?

0
Respuestas

Why I can't submit my pictures into facebook ？

张一一 hace 10 años • actualizado por Aleksandr hace 10 años • 3
Respuesta
Aleksandr hace 10 años
Hello, please give details.
0
Solucionado

Youtube Videos stops downloading at 98 or 99 percent

Anind Keot hace 10 años • actualizado por Aleksandr hace 10 años • 2
Every thing works fine. meaning getting links etc, but when I download it automatically stops at 98 or 99 percent. This is same for every youtube video. I have been experiencing this problem since there has been new update in the coding of youtube videos. Please help.
Respuesta
Aleksandr hace 10 años
Hello.give the links that you couldn't download.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1

0
Solucionado

Audio download doesn't work in VK

Yuri hace 9 años • actualizado por Aleksandr hace 9 años • 5

Hello! Thanks for a such great tool!


There are no arrows (and anything else) to download audio tracks everywhere on the site. There are download arrows for video.


Information about my system as you ask for:

Browser: Chrome 48.0.2535 Windows 10

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/48.0.2535.0 Safari/537.36

Extension: userjs-chrome 5.52.2

Best regards.

Respuesta
Aleksandr hace 9 años

Здравствуйте. у вас версия Google Chrome установлена 48 версии.

Это случайно не бета версия браузера?

Пришлите ссылку на установку 48 версии браузера.

0
Solucionado

VK is not posible to download

Juan Sanchez hace 10 años • actualizado por Aleksandr hace 9 años • 2

VK is not posible to download from 2 days ago.

Respuesta
Aleksandr hace 9 años
Hello, give the links that you couldn't download.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1
0
Solucionado

IT SCREWED UP MY YOUTUBE DO NOT DOWNLOAD THIS

Kate C hace 10 años • actualizado por Aleksandr hace 10 años • 2
I downloaded this and suddenly I can't watch YouTube videos anymore so I uninstall this, thinking my YouTube will work again and IT DOESN'T. ALL IT DOES IS MAKE WEIRD FUCKING NOISES>
Respuesta
Aleksandr hace 10 años
Hello!
After removal of the expansion video plays?
0
Solucionado

extention disabled by chrome

Tahir hace 9 años • actualizado por Aleksandr hace 9 años • 2

your extention for chrome was really nice for downloading youtube video please upload it on chrome store so we can use it thanks from tahir mehmood

Respuesta
Aleksandr hace 9 años

Hello, we can not add our extension onto the store, Google bans extensions
that download content from YouTube.
How to install onto Google Chrome:

http://en.savefrom.net/faq.php#ext_inst_chrome



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