1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Videos Not Downloading as MP4 File??
Please specify additional data:
address of the page (URL) from where you try to download the file.
version of your browser?
version of the extension?
Здравствуйте, что именно вы загружаете?
Пришлите ссылку на файл где показывает вирус.
I'm unable to download videos from facebook on click show no link found please resolve
Hello, The issue is fixed, no worries.
You can download Facebook videos via SaveFrom.net for now: http://en.savefrom.net
If you wish to use our extension, please wait for a bit — it will be ok with the next release.
Download problems with playlist
Hi, my name is David and I'm having problems downloading a playlist for a TV show's episodes. I was told to go ahead and download them using the extension, which I have, but it still won't work.
Here's the afroementioned URL: youtube.com/playlist?list=PL6fJmjt84zZijUX52K1F24557XEatByGT
Now, would someone there please try to enter this link and tell me what if anything I am doing wrong.I typed in the exact link above but it still won't work. Can you please help me? I thankyou... David
Hello. I can download the playlist.
Screenshot of this evidence.
I have asked for information that would help you, you do not send it.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Здравствуйте, спасибо что обратились в поддержку Savefrom.Net
Наша помощь будет более эфективной если вы предоставите нам информацию
о вашем браузере и расширении.
Узнать информацию вы можете пройдя по ссылке: http://ru.savefrom.net/user.php?info=1
Так же если это возможно пришлите пару ссылок на файлы которые не можете скачать.
You can not download subtitles?
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1
Can't down from Vk.com
Tried to download this video from vk.com and it comes up with this 
http://en.savefrom.net/user.php
no%20links%20found
We will try in the near future to repair.
Thank you for contacting
you should allow youtube PLAYLIST downloads
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1
Servicio de atención al cliente por UserEcho
