Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
En revisión

Dailymotion download links very unreliable. Please investigate.

warreninstantproperty hace 6 años actualizado por Aleksandr hace 6 años 1

Have to keep processing the same Dailymotion video link dozens of times before it maybe works. Please can you investigate and make this as great as it used to be>

Respuesta
Aleksandr hace 6 años

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could
you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
En revisión

It is not downloading videos anymore! I wonder why?!

ram99995 hace 6 años actualizado por Aleksandr hace 6 años 1
Respuesta
Aleksandr hace 6 años

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could
you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
En revisión

Failed to make the request. Please try again) help pls

Triston hace 6 años actualizado por Aleksandr hace 6 años 1
Respuesta
Aleksandr hace 6 años

Hello, please, send us more details regarding the problem.

0
En revisión

descarga solo va 100 kb/s ? antes iba mas rápido

Erick Scott hace 6 años actualizado por Aleksandr hace 6 años 1

cuando me instale la extension, las descargas me iban normal, a 900 kb/s pero ahora solo me va al rededor de 100 o 200 kb/s , y cuando descargo de otras fuentes, mi descarga me va normal a 1mb/s , no entiendo por que pasa esto, al principio me iba rapido pero ahora ya no.

Respuesta
Aleksandr hace 6 años

Hello, we and our services do not affect the download speed.

0
En revisión

NOTHING will download. "No links were found" comes up on EVERYTHING.

petkussue hace 6 años actualizado por Aleksandr hace 6 años 1
Respuesta
Aleksandr hace 6 años

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!

0
En revisión

it is not downloading

gerraldkaila hace 6 años actualizado por Aleksandr hace 6 años 1
Respuesta
Aleksandr hace 6 años

Hello, please give us more details.

Respuesta
Aleksandr hace 6 años

Hello, It’s not really clear why you are contacting us. Could do possibly give me come more details?

For the better understanding it'll be great to see a screenshot with the error.

0
En revisión

File appears to be corrupt when trying to install - Ubuntu mint frefox 64 - suggestions?

jim7 hace 6 años actualizado por Aleksandr hace 6 años 1

Image 4382

Respuesta
Aleksandr hace 6 años

Hello, this is a browser bug, we have no relation to this.

0
En revisión

https://www.youtube.com/watch?v=Gn02otpnQXk

SuperSmith Creations hace 6 años actualizado por Aleksandr hace 6 años 1

This download bar doesn't work.

Respuesta
Aleksandr hace 6 años

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
En revisión

je veux prendre christian marletta dans faites entrer l accuse mais c est bloque

gagnon-sherley hace 6 años actualizado por Aleksandr hace 6 años 1
Respuesta
Aleksandr hace 6 años

Hello, please give us more details.