1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1

Solucionen la descarga En Audio MP4
Cuando descargo un archivo en Audio MP4 no me descarga con el nombre que es el reto esta todo bn (y)

Download video with sound: http://videodownloader.ummy.net

I cannot download videos from https://www.rt.com/
-Firefox 43.0b 1 Ubuntu 14.04 (and before update in version 41 same problem)
-Helper 5.60
https://www.rt.com/news/320633-truck-dodges-across-highway/
When I left click on Download button, nothing happend.
When I click middle button (like open in next tab), it works.
When I right click on Download button, the button Download disappear.

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
This site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

Lost all existing user scripts from Tampermonkey after installing the app with exe installer
SaveFrom.net helper was the only installed user script when I launched Chrome back again. I had a number of installed user scripts before.
It wouldn't be such a big issue for me if there only were 3rd party scripts installed. Unfortunately, there also were my own scripts I wrote for myself and I don't have a copy anywhere.
Please, let me know how can I get the previous state of my installed user scripts back.
Chrome version: 38.0.2125.111 m
Windows 7 x64 (6.1.7601 sp1)
(I'm putting this into Questions, since it is my fault I wasn't careful enough to look for userscript directly, since I already was using Tampermonkey. However, you may also see it as a bug, if your installer is not supposed to remove installed user scripts from a client machine.)

Videos Not Downloading as MP4 File??

Please specify additional data:
address of the page (URL) from where you try to download the file.
version of your browser?
version of the extension?

Здравствуйте, что именно вы загружаете?
Пришлите ссылку на файл где показывает вирус.


Hello, The issue is fixed, no worries.
You can download Facebook videos via SaveFrom.net for now: http://en.savefrom.net
If you wish to use our extension, please wait for a bit — it will be ok with the next release.

Download problems with playlist
Hi, my name is David and I'm having problems downloading a playlist for a TV show's episodes. I was told to go ahead and download them using the extension, which I have, but it still won't work.
Here's the afroementioned URL: youtube.com/playlist?list=PL6fJmjt84zZijUX52K1F24557XEatByGT
Now, would someone there please try to enter this link and tell me what if anything I am doing wrong.I typed in the exact link above but it still won't work. Can you please help me? I thankyou... David


Hello. I can download the playlist.
Screenshot of this evidence.
I have asked for information that would help you, you do not send it.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Здравствуйте, спасибо что обратились в поддержку Savefrom.Net
Наша помощь будет более эфективной если вы предоставите нам информацию
о вашем браузере и расширении.
Узнать информацию вы можете пройдя по ссылке: http://ru.savefrom.net/user.php?info=1
Так же если это возможно пришлите пару ссылок на файлы которые не можете скачать.

You can not download subtitles?
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1
Customer support service by UserEcho