Savefrom(EN) / SaveFrom.net

Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1

Or leave us a private message

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Answered

worked now stopped

10 years ago • updated by 10 years ago • 2

HI
This website worked to download the videos.

Now it sopped.

Why?

http://www.clipdonator.com/watch_video.php?v=5Y8URS4D755G

Vote

Answer

10 years ago

Hello!
You can download via our website:http://en.savefrom.net/#url=http%3A%2F%2Fwww.clipdonator.com%2Fwatch_video.php%3Fv%3D5Y8URS4D755G&utm_source=opera-chromium&utm_medium=extensions&utm_campaign=bookmarklet

Fixed

Can not download from SoundCloud anymore

9 years ago • updated by 9 years ago • 6

Nothing, even the songs I downloaded before from there.

My browser is Chrome 46.0.2490.86 m

My Helper version is 5.65.2

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Answer

9 years ago

Hello. Reinstall the extension, remove the Tampermonkey extension and Install SaveFrom.net Helper again.

How to install the extension to Google Chrome browser read here: http://en.savefrom.net/faq.php#ext_inst_chrome

Please, send to me a link to a file that will not be downloaded.

Answered

Search ALGO !!

10 years ago • updated by 10 years ago • 2

Das Advertisement "Dieser Inhalt benötigt Java 12.3. Möchten sie jetzt aktualisieren" auf der Startseite von Savefrom installiert den bekannten Browser-Hijacker ""Search Algo"" !!
Vorsicht !
Seht nach bei Google "search algo entfernen"

Vote

Answer

10 years ago

Hi, this is bad advertising, we are trying to clean such advertising.

Fixed

no consigo descargar peliculas de Ok.

9 years ago • updated by 9 years ago • 2

Realmente hago lo que dicen las instrucciones pero jamas logro bajar videos y peliculas de Ok.ru

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Answer

9 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here:

http://en.savefrom.net/user.php?info=1

Please, send to me a link to a video that will not be downloaded.

Fixed

Youtube videos stuck at 95% + on the new os x el capitan safari browser.

9 years ago • updated by 9 years ago • 3

It is really annoying have your download stuck after 95%+ continually, specially at moderate bandwidth. Is there a way to refresh download link because resuming doesn't work after you stop it. This is what i am downloading and is stuck Forks Over Knives (2011) Watch Online.mp4.
How can i resume or refresh download, it is stuck at 95%+ ???

Vote

Answer

9 years ago

Hello, in order to help you better I need the following information.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Please, send to me a link to a video that will not be downloaded.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

Answered

este programa es muy lento como se puede acelerar

9 years ago • updated by 9 years ago • 2

Vote

Answer

9 years ago

Hello, we have no influence on the speed of downloading.

Fixed

no puedo descargar un video que sucede

10 years ago • updated by 10 years ago • 2

Mis amores thalia

Vote

Answer

10 years ago

Hello.give the links that you couldn't download.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1

Not a bug

Can't Download from Twitch.tv

10 years ago • updated by 10 years ago • 2

Can't see the download button or download the video from the main page of savefrom.net
1. Firefox 41.0.1 Windows 8.1
2. Save Helper 5.40
3. http://www.twitch.tv/riotgames/v/18619220 Cant see the button or download it directly from savefrom.net

Vote

Answer

10 years ago

Hello, twitch uses streaming protocols. At the moment we do not offer to download those files.
The plans have to add support for this video. But in terms of the data is not.