Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Under review

Sir its show cant download solve this problem

Vimal kumar sharma 7 years ago • updated by Aleksandr 7 years ago • 1
Answer
Aleksandr 7 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
Under review

hello, why only just after few hours the video NOT WORKING.. " URL signature expired"

william tai 7 years ago • updated by Aleksandr 7 years ago • 1
Answer
Aleksandr 7 years ago

Hello, from what site are you downloading?

0
Under review

Microsoft Edge Chromium based

maximkondratiev 7 years ago • updated by Aleksandr 7 years ago • 1

Hello. Develop for Microsoft Edge Chromium based

Answer
Aleksandr 7 years ago

Hello, we will consider your idea.

0
Under review

i am not able to download videos from youtube . Every time it shows 0 bites.

jasvirsinghdahiya79 7 years ago • updated by Aleksandr 7 years ago • 1
Answer
Aleksandr 7 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
Under review

New design of your website is $I-IiT bring back the old format, else you will loose people.

Bozon 7 years ago • updated by Aleksandr 7 years ago • 1
Answer
Aleksandr 7 years ago

Hello, can you send a screenshot of the new design?

0
Not a bug

Pictures can't be downloaded at FLICKR

M S. 7 years ago • updated by Aleksandr 7 years ago • 2

The pictures can't be downloaded at Flickr

Answer
Aleksandr 7 years ago

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

0
Under review

I can't download video in dailymotion

Salsa Bila 7 years ago • updated by Aleksandr 7 years ago • 1
Answer
Aleksandr 7 years ago

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

0
Under review

videoplayback.txt file error # while click to the download button - - Please help !!!!!!

ibrahim shaikh 7 years ago • updated by Aleksandr 7 years ago • 1
Answer
Aleksandr 7 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
Under review

Why does it say doesn't download???

Khadija Diallo Sarr 7 years ago • updated by Aleksandr 7 years ago • 1
Answer
Aleksandr 7 years ago

Hello, please, send us more details regarding the problem.

Answer
Aleksandr 7 years ago

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.



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