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1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
+8

ТРАБЛ С ИНСТАГРАММОМ НЕ ИСПРАВЛЕН

yume71 4 years ago • updated by Ганджубас 4 years ago • 2

опять пропала возможность скачивания видео из инстаграмма, пропал значок скачивания. только обновлял расширение. постоянный затык  с вашей программой. можно как то сделать ее более стабильной???

+8
Under review

No link were found, Not able to download any videos

Raajavignesh 5 years ago • updated by Aleksandr 5 years ago • 3

Image 5161

Answer
Aleksandr 5 years ago

Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.
Best, SaveFrom.net Team

+8
Under review

Youtube download Error

trevormunday12 6 years ago • updated by Aleksandr 6 years ago • 1

Youtube download - videoplayback.txt Failed - Forbidden

Answer
Aleksandr 6 years ago

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

Answer
Aleksandr 6 years ago

Hello, at the moment we are looking for a solution to this problem.

+8
Answered

I can't download from Instagram. Can u help me, pleasee...

@imcfp 9 years ago • updated by Aleksandr 8 years ago • 4

why can not I download from Instagram ?
when only yesterday I was perfectly normal download ..
can be improved , please... thankyou.
Answer
Aleksandr 8 years ago

Hello,
Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.

Best, SaveFrom.net Team

+8
Fixed

Youtube link is not working

Edward Kats 9 years ago • updated by Aleksandr 9 years ago • 6

Youtube video

Answer
Aleksandr 9 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here:

http://en.savefrom.net/user.php?info=1

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?

+8
Fixed

no audio with 1080p or 480p videos!!!

Aakash Srivastav 11 years ago • updated by Лемур 10 years ago • 2
Image 103
+8
Fixed

download buttons are disabled. my browser is firefox

Kashish Pariyani 10 years ago • updated by Aleksandr 9 years ago • 3
after installing the add-on on my firefox browser, there appears a green arrow button , but all the options of downloading and refreshing is disabled. kindly see into this matter
Answer
Aleksandr 9 years ago
What you do not like it, you send what I asked for?


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