Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
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Wird überprüft

How do I delete a song i downloaded on savefrom.net

Walter Hicks vor 6 Jahren • aktualisiert von Aleksandr vor 6 Jahren • 1
Antwort
Aleksandr vor 6 Jahren

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

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Wird überprüft

Я не можу скачати будь-яке відео (Помилка - Заборонено)

pacman vor 6 Jahren • aktualisiert von Aleksandr vor 6 Jahren • 1
Antwort
Aleksandr vor 6 Jahren

Здравствуйте, для более эффективной помощи нам нужна следующая информация.
Скопируйте и пришлите информацию указанную здесь: http://ru.savefrom.net/user.php?info=1
​Пришлите пару ссылок видео что не можете скачать "для теста".​​
Вы скачиваете видео расширением или через сайт Savefrom.Net?​
Для большего понимания вы можете прислать скриншот экрана с ошибкой.​

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Wird überprüft

why i cant download the educationl videos?

punnai613004 vor 6 Jahren • aktualisiert von Aleksandr vor 6 Jahren • 1
Antwort
Aleksandr vor 6 Jahren

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

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Wird überprüft

adult contents

Harendra vor 6 Jahren • aktualisiert von Aleksandr vor 6 Jahren • 1

while i open it. there is some adult contents ads showing.

Antwort
Aleksandr vor 6 Jahren

Hello, send screenshots.

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Wird überprüft

не работает

ВячеславВН vor 6 Jahren • aktualisiert von Aleksandr vor 6 Jahren • 1

Добрый день! Почему не скачивается видео?:

Youtube video
Antwort
Aleksandr vor 6 Jahren

Здравствуйте, для более эффективной помощи нам нужна следующая информация.
Скопируйте и пришлите информацию указанную здесь: http://ru.savefrom.net/user.php?info=1
Вы скачиваете видео расширением или через сайт Savefrom.Net?​
Для большего понимания вы можете прислать скриншот экрана с ошибкой.​

0
Wird überprüft

Could not download some YouTube videos

Oof vor 6 Jahren • aktualisiert von Aleksandr vor 6 Jahren • 8

403 error after I clicked the download button.

the link is here: https://www.youtube.com/watch?v=BmFukQHrmmk 

Image 4530

Antwort
Aleksandr vor 6 Jahren

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

Antwort
Aleksandr vor 6 Jahren

Hi. Thanks for using our resources.

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Wird überprüft

Can't seem to download music from VK

Synod vor 6 Jahren • aktualisiert von Aleksandr vor 6 Jahren • 3

I've been trying to download some tracks from VK but when i mouse over the download button, it tells me "Unable to get the file size. Please try again." After right-clicking on the download button and choosing "Save Linked File As..." I get a 153 kilobyte mp3 that doesn't seem to play anything. I am not sure if this is happening for things like Youtube, since I haven't tried the other websites Savefrom supports.

Is it not working for anyone else or is it just me?

Antwort
Aleksandr vor 6 Jahren

Hello, in order to help you better please, let me know me the name and version of your browser and version of the extension,
all can be found using the following link: http://en.savefrom.net/user.php?info=1

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Can't download anymore

given kufa vor 6 Jahren • aktualisiert von Aleksandr vor 6 Jahren • 1
Antwort
Aleksandr vor 6 Jahren

Hello, please, send us more details regarding the problem.

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Wird überprüft

HTTP ERROR 403

jimohara vor 6 Jahren • aktualisiert von Aleksandr vor 6 Jahren • 1

Access to r5---sn-htgx20capjpq-jb3l.googlevideo.com was denied

You don't have authorization to view this page.

HTTP ERROR 403

Antwort
Aleksandr vor 6 Jahren

Hello! We appreciate the info provided. We've reacted immediately,
and the problem with downloading has been fixed. As of now, everything works fine.
Thanks for using Savefrom.net!



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