Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
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Not able to download video using extension

wb star22belaidi 8 år siden • opdateret af Aleksandr 8 år siden • 2
Svar
Aleksandr 8 år siden

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

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Besvaret

Tidak bisa di buka

zen kediri 8 år siden • opdateret af Aleksandr 8 år siden • 2
Svar
Aleksandr 8 år siden

Hello, please give us more details.

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Besvaret

not able to download pictures on my instagram

olamilekancruz 8 år siden • opdateret af Aleksandr 8 år siden • 2
Svar
Aleksandr 8 år siden

Hello, what version of your extension?

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Facebook video is not downloading

Arzu salahova 8 år siden • opdateret af Aleksandr 8 år siden • 2
Svar
Aleksandr 8 år siden

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
Thank you for contacting Savefrom.Net support !

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Besvaret

its says forbidden everytime

ddt2nd 8 år siden • opdateret af Aleksandr 8 år siden • 2
Svar
Aleksandr 8 år siden

Hello, please give us more details.

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Besvaret

The Twitter video link support

pureocean 8 år siden • opdateret af Aleksandr 8 år siden • 2

Savefrom can't recognized video URLs of Twitter. For example: https://twitter.com/i/videos/896054860851798016

Svar
Aleksandr 8 år siden

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

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i cant see video download option in facebook

patilpratik1303 8 år siden • opdateret af Aleksandr 8 år siden • 2

i cant see video download option in facebook

Svar
Aleksandr 8 år siden

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
Thank you for contacting Savefrom.Net support !

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Fast

Hi,

István 8 år siden • opdateret af Aleksandr 8 år siden • 6

 I use Chrome, Version 60.0.3112.90 (Official Build) (64-bit); Wind. 7 Profess.and SFH 7.46 and it not work for many Facebook videos

For ex. https://www.facebook.com/fotograf.amator.56/videos/327875564322764/

and

https://www.facebook.com/GreekGateway/videos/1417058571672063/

Svar
Aleksandr 8 år siden

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

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Besvaret

Mizuki Sosano komawo oppa

endang07f1998 8 år siden • opdateret af Aleksandr 8 år siden • 2
Svar
Aleksandr 8 år siden

Hello, please give us more details.

English please.

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Besvaret

can you add mkv video download for youtube ?

hatem 8 år siden • opdateret af Aleksandr 8 år siden • 2

can you add mkv video download for youtube ?

Svar
Aleksandr 8 år siden

Hello, we will consider your idea. 

Thanks for using our products!



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