Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Besvaret

its says forbidden everytime

ddt2nd 7 år siden • opdateret af Aleksandr 7 år siden • 2
Svar
Aleksandr 7 år siden

Hello, please give us more details.

0
Besvaret

The Twitter video link support

pureocean 7 år siden • opdateret af Aleksandr 7 år siden • 2

Savefrom can't recognized video URLs of Twitter. For example: https://twitter.com/i/videos/896054860851798016

Svar
Aleksandr 7 år siden

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

0
Besvaret

i cant see video download option in facebook

patilpratik1303 7 år siden • opdateret af Aleksandr 7 år siden • 2

i cant see video download option in facebook

Svar
Aleksandr 7 år siden

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
Thank you for contacting Savefrom.Net support !

0
Fast

Hi,

István 7 år siden • opdateret af Aleksandr 7 år siden • 6

 I use Chrome, Version 60.0.3112.90 (Official Build) (64-bit); Wind. 7 Profess.and SFH 7.46 and it not work for many Facebook videos

For ex. https://www.facebook.com/fotograf.amator.56/videos/327875564322764/

and

https://www.facebook.com/GreekGateway/videos/1417058571672063/

Svar
Aleksandr 7 år siden

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

0
Besvaret

Mizuki Sosano komawo oppa

endang07f1998 7 år siden • opdateret af Aleksandr 7 år siden • 2
Svar
Aleksandr 7 år siden

Hello, please give us more details.

English please.

0
Besvaret

can you add mkv video download for youtube ?

hatem 7 år siden • opdateret af Aleksandr 7 år siden • 2

can you add mkv video download for youtube ?

Svar
Aleksandr 7 år siden

Hello, we will consider your idea. 

Thanks for using our products!

0
Besvaret

Videos von Youtube werden beim Herunterladen deaktiviert so das diese auf dem Endgerät nicht ankommen

aeaeckert 7 år siden • opdateret af Aleksandr 7 år siden • 2

Nach dem letzten Update der Webseite, deaktiviert sich der Downlaod- Button das keine Videos von Youtube mehr heruntergeladen werden können

Svar
Aleksandr 7 år siden

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Could you please send a few links you can't download. We will check it out.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

0
Besvaret

how can i update my ummy version for chrome?

sergio20oct 7 år siden • opdateret af Aleksandr 7 år siden • 4
Svar
Aleksandr 7 år siden

Hello, please give us more details.

0
Fast

download from instagram doesn't work

Yoser 7 år siden • opdateret af Aleksandr 7 år siden • 2

i can't download anything from instagram when only the last week I was perfectly normal download





spec:

Browser: Chrome 59.0.3071 Windows 10
Extension: chameleon 7.42


Svar
Aleksandr 7 år siden

Hello, this extension has been fixed. Please, update or reinstall it from our site.
The latest version is 7.46: http://en.savefrom.net/user.php#helper_install
Thank you for using Savefrom.Net browser extension

0
Besvaret

It is very useful because youtube video s r share from the gallery

Sankarapu Tharakarama 7 år siden • opdateret af Aleksandr 7 år siden • 2
Svar
Aleksandr 7 år siden

Hello, please give us more details.



Kundesupport af UserEcho