Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Fixed

No link found.

Satpal Singh fa 9 anys updated by Aleksandr fa 9 anys 2

it s frequently showing no link found.

Answer
Aleksandr fa 9 anys

Hello, in order to help you better I need the following information.

Please, let me know me the name and version of your browser and version of the extension, all can be found using the following link: http://en.savefrom.net/user.php?info=1

Please, send to me a link to a file that will not be downloaded.

0
Fixed

download button not visible

Sizwe Mkhize fa 9 anys updated by Aleksandr fa 9 anys 2

I cant download on imstgram

Answer
Aleksandr fa 9 anys

Hello, we know about the error.

Correction will come in the next release next week.

0
Respost

how to download from google drive

Fitrianto Halim fa 9 anys updated by Aleksandr fa 9 anys 2

Hi,I like savefrom.net,coz commonly I use blackberry's native browser.


I've got problem when want to download from google drive:


https://drive.google.com/file/d/0B8DBF2h6TXSvenFHRUIwUnZuUTQ/preview



I can't download directly from google drive,but if I saw html-source,maybe like youtube,coz various codecs.


So,how if savefrom.net to add google drive's video in list?


Thanks...

Answer
Aleksandr fa 9 anys

Hello, SaveFrom.net team will not leave your idea without attention.

Thanks for using our SaveFrom.net Helper

0
Fixed

Couldn't download extension files, many warning about malicious spyware

Joan Asche fa 10 anys updated by Aleksandr fa 9 anys 2

Unable to download SaveFrom.net helper message to download from the site but after several tries -- no luck. What to do now.? Using Windows 8.1

Answer
Aleksandr fa 9 anys
Hi, what browser do you use?
0
Respost

quiero descargar juego house of fun -slot porque no puedo ?

Marcela Maria Villagra fa 9 anys updated by Aleksandr fa 9 anys 3
Answer
Aleksandr fa 9 anys
Hello. Expansion of the game does not download.
0
Not a bug

​The download button randomly disappears.

LagG_ fa 9 anys updated by Aleksandr fa 9 anys 2

The download button randomly disappears like if the extension was never installed, even though it still appears installed in the "Extensions" on Firefox. The only way to fix it is reinstalling.


Firefox Version 27.0.1 + Adblock Plus with Element Hiding Helper.

Windows 8.1

Answer
Aleksandr fa 9 anys

Hello, now works with version 38

In Mozilla Firefox banned upload extensions that work on the old api because of what we can no longer support the old version.

0
Respost

Can you please use other pictures than these women, as an example. Women are not something we can use to sell our products.

Ali Al fa 9 anys updated by Aleksandr fa 9 anys 2

Can you please use other pictures than these women, as an example. Women are not something we can use to sell our products.

Answer
Aleksandr fa 9 anys

Hello, please give us more details.

0
Fixed

download is not complete

anonymous fa 10 anys updated by Aleksandr fa 9 anys 2
if i download a video its realy fast ready but the video is not full !
Answer
Aleksandr fa 9 anys
Hello. Send a link to a video that is not fully downloaded.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1
0
Fixed

I still cann't download form Facebook

Asiao Huo fa 10 anys updated by Aleksandr fa 9 anys 2
  • Browser: Firefox 38.0 Windows 7
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Firefox/38.0
  • Extension: ff-sf 5.10
Answer
Aleksandr fa 9 anys
Hi, reinstall the expansion: https://sf-addon.com/helper/mozilla/savefrom_last.xpi?ts=1434715369479
0
Not a bug

Doesn't show bitrate on safari mac os x

Elnur Azimbaev fa 10 anys updated by Лемур fa 10 anys 1
Doesn't show bitrate on safari mac os x
Answer
Лемур fa 10 anys
Hello!
This browser is not technically feasible to fix it.