Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Fòrum: Savefrom(EN)
0
Not a bug

The link fail

Alberto Cruz fa 10 anys • updated by Aleksandr fa 9 anys • 2
Answer
Aleksandr fa 9 anys
Hello!
Install Assistant and download with soundcloud no going to our website.
Link to the assistant: http://en.savefrom.net/user.php

0
Fixed

I cannot finish download MANY videos from YouTube.

Hari Qhuang fa 9 anys • updated by Aleksandr fa 9 anys • 2

I cannot finish download MANY videos from YouTube. It stopped at 98% and never finished! I hate this downloader!

Answer
Aleksandr fa 9 anys

Hello, in order to help you better I need the following information.

Please, let me know me the name and version of your browser and version of the extension,

all can be found using the following link: http://en.savefrom.net/user.php?info=1

Please, send to me a link to a video that will not be downloaded.

0
Fixed

I can not download anything from youtube.

Bob Grant fa 9 anys • updated by Aleksandr fa 9 anys • 2

I can not download anything from youtube. I have firefox version 43.0.4. it tells me that firefox is up to date. Could someone please help me. bobg95410@gmail.com

Answer
Aleksandr fa 9 anys

Hello, in order to help you better I need the following information.
Please, send me the information listed here:

http://en.savefrom.net/user.php?info=1

Please, send to me a link to a video that will not be downloaded.

0
Respost

I can't download a video from this website: http://www.lbcgroup.tv/watch/13362/episode-1

Elisabeth Checri fa 9 anys • updated by Aleksandr fa 9 anys • 2

Hi, I am not being able to download videos from the following website: http://www.lbcgroup.tv/watch/13362/episode-1 . I do not know what to do and these videos are not on any other website. my browser is Firefox 40.0.3.
Can you help me please?

Answer
Aleksandr fa 9 anys
Hello. This site is not in the list of supported resources, with a list can be found here: http://en.savefrom.net
0
Respost

downloading from savefrom.net?

Gabri Shally fa 10 anys • updated by Лемур fa 10 anys • 1
just asking...

when i try to download http://www.dailymotion.com/video/xq9ydz_14-sai-no-haha-02_shortfilms using the web en.savefrom.net, i was given some link with domain s03.savefrom.net. whoa... is it true? it was in my understanding that savefrom.net only a helper to generate download link, not a downloader.

fyi, i can't view thus link directly, nor i input thus link in en.savefrom.net. i got thus link when searching http://www.seriesbrowser.com/1284-14-sai-no-haha-episode-2.html. actually there is a download button on top of the video, but for some reason i don't see it at first. when i try to download using link from thus button, i got downlod link from proxy-86.dailymotion.com.
Answer
Лемур fa 10 anys
Hello!
Assistant provides links.
Download occurs via browser or download manager.
0
Declined

would be amazing to have MTV videos support :)

Igor Macedo fa 10 anys • updated by Aleksandr fa 9 anys • 2
Some performances from music awards and stuff like that aren't avaiable to download, and mtv stream is terrible, they also don't post on youtube :( it would be great to have this option here
Answer
Aleksandr fa 9 anys
We'll try to do this if the idea collects many votes.
0
Respost

Minor request

Goldblade Photos fa 10 anys • updated by Aleksandr fa 9 anys • 5
I've been using the plugin for quite some time, and I really love using it. The only downside that I've come across is that some of the videos I watch are subtitled (.srt files). It would be nice if the .srt files were somehow included in the download options list when using the plugin.
Answer
Aleksandr fa 9 anys
Hello.What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1

0
Respost

des para el mundofelices navida

Johnny Urdaneta fa 9 anys • updated by Aleksandr fa 9 anys • 2
Answer
Aleksandr fa 9 anys

Hello. English please.

Please give us more details.

0
Respost

why i could not upload the picture of my ID card

Rachel Liu fa 9 anys • updated by Aleksandr fa 9 anys • 4

I have not used my account for a long time. Because i could not upload the picture of my ID card, then you won't help me. Could you tell me what should i do?

Image 796

Answer
Aleksandr fa 9 anys

Hello, what site you download the photo?

With what program you are downloading photos?

0
Respost

Why I can't submit my pictures into facebook ？

张一一 fa 10 anys • updated by Aleksandr fa 9 anys • 3
Answer
Aleksandr fa 9 anys
Hello, please give details.


Customer support service by UserEcho