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1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Fòrum: Savefrom(EN)
0
Fixed

Firefox 52.0.1 and Savefromnet 7.21

dannyr cummings fa 8 anys • updated by Aleksandr fa 7 anys • 2

After update to 7.21, it no longer saves the filename. Just a string of letters and number and the.mp4.

Answer
Aleksandr fa 7 anys

Hello, how is the name of the site from which you download?

Send links to files that are downloaded with the wrong name.

0
Respost

the new option (about 1080p downlaod ) it covers the numbre of views & it makes me nervous :3

the World fa 8 anys • updated by Aleksandr fa 7 anys • 2
Answer
Aleksandr fa 7 anys

Hello, due to the change in Mozilla browser, we are no longer able to convert videos in mp3 and merge video and audio flows in mp4.
New API doesn't support functions allowing us to launch video converter and to integrate it with browser.

You can install Ummy Video Downloader to download mp3 and 1080p from Youtube: https://videodownloader.ummy.net

0
Fixed

VK wrong download icon placement

koziura carpediem fa 8 anys • updated by Aleksandr fa 7 anys • 2

As shown on screenshot, download icon appears where it shouldn't

Browser: Safari 10.0.3 on macOS Sierra

Image 1768

Answer
Aleksandr fa 7 anys

Hello, in order to help you better I need the following information.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Send a screenshot larger.

0
Respost

Is it possible to make this extension compatible with Internet Download Manager?

Zontir fa 8 anys • updated by Aleksandr fa 7 anys • 3

Is it possible to make this extension compatible with Internet Download Manager?


When you click on the download arrow either videos, music or images automatically download with the browser.

I have the IDM well configured but it does not detect the download.

This would be possible?
Answer
Aleksandr fa 7 anys

Hello, we'll think about it.

Answer
Aleksandr fa 7 anys

Hello, after showing the playback, click on the video with the right button and save as.

0
Respost

Install youtube app by mistake its delite

Jagjit Kaur fa 8 anys • updated by Aleksandr fa 7 anys • 2
Answer
Aleksandr fa 7 anys

Hello, do you want to delete the extension?
How is the name of your browser?

What is your OS?

0
Respost

i have diffculties when downloading mp3 files

mrdwiprastiyo fa 8 anys • updated by Aleksandr fa 7 anys • 2
Answer
Aleksandr fa 7 anys

Hello, in order to help you better I need the following information.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

0
Respost

please add

KENAN Memmedli fa 8 anys • updated by Aleksandr fa 7 anys • 2

please add ''download 256 kbps acc'' files.

Answer
Aleksandr fa 7 anys

Hello, our service downloads in the quality that is on the site.

0
Fixed

the tampermonkey is not working on dailymotion

mani fa 8 anys • updated by Aleksandr fa 7 anys • 2
Answer
Aleksandr fa 7 anys

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.

Thank you for contacting Savefrom.Net support !

0
Fixed

Me he descargado las extensiones y no funciona, no me aprece ninguna opción para descargar un video directamente....

M J fa 8 anys • updated by JOSE ANTONIO GONZALEZ GARCIA fa 4 anys • 14

Me he descargado las extensiones y no funciona, no me aprece ninguna opción para descargar un vidoe directamente.... tengo

  • Browser: Chrome 56.0.2924 Windows 10

¿Que le pasa??


Answer
Aleksandr fa 8 anys

Hello, in order to help you better I need the following information.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Could you please send a few links you can't download. We will check it out.



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