1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.
Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.
For the better understanding it'll be great to see a screenshot with the error.
https://soundcloud.com/dj-znoop/95-young-wild-and-free-snoop
https://soundcloud.com/dj-znoop/95-young-wild-and-free-snoop cannot download this song
cancel subscription, your service is broken
It's been several weeks now, and still nothing loads. It can be under review for how long? I even subscribed (during the time of broken service, thinking maybe the problem was with the download at lower quality was the issue). I pay you monthly, I made an awful mistake because it is still broken. I can almost bet I will never be able to get my money back.
To be honest, I loved your service for 6 months! BUT NOW? I get is the "Sorry wrong link message" I thought you all fixed this?
Please cancel or tell me how to cancel my account. I am a youtuber and need to find another downloading service.
Hello. For subscription related issues, refunds and problems with activation, please, write at: help@ummy.net
It keeps saying service is unavailable for everything I try to install yet last time I use this website everything was working fine
Hello, due to technical reasons such links are not being processed on the website at the moment. Sorry for inconveinence caused.
extension in Firefox does not work. No "dowload" botton appears when playing a Youtube video
Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!
Hello, Google Chrome browser - version 8.65 fixed extension
Reinstall from this link: https://en.savefrom.net/faq.php#ext_inst_chrome
Mozilla Firefox Browser - extension fixed version 8.65
Reinstall from this link: https://addons.mozilla.org/firefox/addon/savefromnet-helper/
For browser Opera and Yandex - extension fixed version 8.65
Reinstall from this link: https://addons.opera.com/addons/extensions/details/savefromnet-helper/?display=en
instagram video indirmiyor
merhaba. diğer web sitelerinden indirme yapabiliyorum fakat instagram üzerinden indirme yapmaya kalkınca .mp4 gibi bir dosya indirmiyor. uzantısı bilinmeyen bir dosya türü indirmeye çalışıyor fakat onu da indiremiyor. "başarısız - ağ hatası" diye bir uyarı veriyor.
Hello, we know about the problem, our developers find out what is the cause of the error.
Customer support service by UserEcho
