Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
+1
Under review

if click the download button it's not showing which quality have the download please solve

ik2467473 5 years ago updated by Aleksandr 5 years ago 1
Answer
Aleksandr 5 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

+1
Under review

download for vk doesnt work

dewcweve 5 years ago updated by Aleksandr 5 years ago 1
Answer
Aleksandr 5 years ago

Hello, we know about the problem, our developers find out what is the cause of the error.

+1
Under review

Ya no funciona. Por favor, arregladlo.

Jorge P 5 years ago updated by Aleksandr 5 years ago 1
Answer
Aleksandr 5 years ago

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

+1
Under review

The button no longer offers download options

Seba 5 years ago updated by Aleksandr 5 years ago 1

On Mackbook Pro running Chrome Version 79.0.3945.117 (Official Build) (64-bit) youtube button no longer offers download. It's been about a week now since I noticed. 


Thanks

regards

Seba

 


Image 5740

Answer
Aleksandr 5 years ago

Hello, Reinstall the extension after an older version is uninstalled.

Install via MeddleMonkey.

https://en.savefrom.net/faq.php#ext_inst_chrome

+1
Under review

i can't download.Please fix that!!!!

hieun9951 5 years ago updated by Aleksandr 5 years ago 1
Answer
Aleksandr 5 years ago

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

+1
Under review

actuellement quand je clic pour recharger, c'est sans réponse

senateurso15 5 years ago updated by Aleksandr 5 years ago 1
Answer
Aleksandr 5 years ago

Hello, please, send us more details regarding the problem.

+1
Under review

Tidak bisa digunakan

Alfiannor 5 years ago updated by Aleksandr 5 years ago 1
Answer
Aleksandr 5 years ago

Hello, please, send us more details regarding the problem.

+1
Under review

Nicaraguenseno descarga videos de youtube

Luis Duarte 5 years ago updated by Aleksandr 5 years ago 1
Answer
Aleksandr 5 years ago

Hello, for the Opera and Yandex browser, the extension with the correction is being checked by moderators.

+1
Under review

Не працює в Ютубі. Неможливо скачати відео.

s2102 5 years ago updated by Aleksandr 5 years ago 1
Answer
Aleksandr 5 years ago

Здравствуйте, для браузера Opera и Yandex расширение с исправлением находится у модераторов на проверке.