Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
+1
Under review

youtube links not opening

naiduswathi7898 5 years ago • updated by Aleksandr 5 years ago • 1
Answer
Aleksandr 5 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

+1
Under review

my savefrom is not working , its now linked to UMMY idm

edithnadooencube1105 5 years ago • updated by Aleksandr 5 years ago • 1
Answer
Aleksandr 5 years ago

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error.

+1
Under review

cuando quiero descargar un video me dice error que puedo hacer

vivas 5 years ago • updated by Aleksandr 5 years ago • 1
Answer
Aleksandr 5 years ago

Hello, please, send us more details regarding the problem.

+1
Under review

no me aparece el icono d descarga

dqglpbeltran 5 years ago • updated by Aleksandr 5 years ago • 1
Answer
Aleksandr 5 years ago

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error.

+1
Under review

very badly experience not download properly

dasranjanpriya222 5 years ago • updated by Aleksandr 5 years ago • 1
Answer
Aleksandr 5 years ago

Hello, please, send us more details regarding the problem.

+1
Under review

no se ve el icono de descarga

dqglpbeltran 5 years ago • updated by Aleksandr 5 years ago • 1
Answer
Aleksandr 5 years ago

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!

+1
Under review

me aparece un signo de exclamación en cada una de las opciones de calidad de imagen, específicamente en el sitio web ok.ru

fe-de 5 years ago • updated 5 years ago • 6

me aparece un signo de exclamación en cada una de las opciones de calidad de imagen, específicamente en el sitio web ok.ru

Answer
Aleksandr 5 years ago

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

Answer
Aleksandr 5 years ago

Hello, due to technical reasons such links are not being processed on the website at the moment. Sorry for inconveinence caused.

+1
Under review

opera

SID 5 years ago • updated by Aleksandr 5 years ago • 3
Answer
Aleksandr 5 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.



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