1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1

I can't download videos from the facebook comments and the download button needs to be rearranged.
1st problem: I use the new facebook design but I cant download videos from the comment section. The green download arrow doesnt appear anywhere.
2nd problem: Whenever I try to download a picture/video from facebook, the arrow button appears misplaced at the top. It doesn't look nice at all. Please rearrange it so that it looks nice,

do you actually read these
same question as most frequently asked question. download the link but get nothing , after three years of it not working i thought it would be fixed by now but after seeing other posts from 2 years ago and asked again by the same people recently obviously you don't care about the problem. we arn't going to subscribe to a service that dos'nt work.

Language change
My extension language suddenly change to foreign language, please tell me how to change it back to english.
Browser : Chrome version 83.0.4103.61
Extension : SaveFrom.net helper version 8.92

Not working in with many videos
Hi,
I can't download The Pogues
https://www.youtube.com/watch?v=s11BuatTuXk
With every update of Chrome and Firefox SaveFrom is bugging. I have to unsinstall and reisnstall it but now it doesn't work.

i can't download facebook videos install extension show button but not working :( :-s

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

Cant download from Soundcloud
Hey I can't download from Soundcloud for example this files:
https://soundcloud.com/kittball/popular-tracks
FF Dev, MacOS

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
For the better understanding it'll be great to see a screenshot with the error.

Hello, this extension has been fixed. Please, update or reinstall it from our site.
The latest version is 8.85: https://en.savefrom.net/user.php?vid=387#10
Thank you for using Savefrom.Net browser extension
Servicio de atención al cliente por UserEcho