1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Undesired multiple copies.
Every time I download using the app iny phone, it automatically downloads more than one copy. I get two, three or four, same size, but this consumes my internet bundle. Is there anything I can do?
Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.
Best, SaveFrom.net Team
Bug Report
It downloads 2 video files instead of single file. I have installed your app. I open YouTube app and share its link to savefromfile app. When I choose size or click download. This app send me 2 download file of same content.
Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.
Best, SaveFrom.net Team
Музыка без названия скачиваеться без названия началось вчера раньше все было нормально
Здравствуйте, скорее всего Вы пользуетесь браузером Google Chrome.
Зайдите в настройки Tampermonkey, включите режим настройки «продвинутый»,
пункт Downloads BETA, дальше Download Mode: browser api
Перезагрузить ТМ.
Скриншоты: https://drive.google.com/drive/u/0/folders/1lkLJG_e2d5aezpjd13lsRle4kxjMUIPC
instead downloading from YT, just redirected to porn
Instead downloading from YT, just redirected to porn, naked pictures, ....youtube.com/watch?v=7sQKfsLXms4, really?
Hello, can you send screenshots of your actions?
What is your OS?
What’s your country?
What exactly and where do you download?
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.
Best, SaveFrom.net Team
Customer support service by UserEcho
