1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Hello, most likely you have Safari.
Before downloading a video, hold down the <Alt> button and then the download button.
Can‘t download anything! Anytime I copy a link into the adress list, a banner with some „shit“ pops up. What can I do?
Hello, please, send us more details regarding the problem.
For the better understanding it'll be great to see a screenshot with the error.
What is your Operating System?
What’s your country?
How is the name of your browser?
When I try to download Facebook videos on Android it shows no download links found, Please tell me reason of that
Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.
Once I tayped the selected URL to download it through savefrom.net then tapping download, the other webpage it's appearing, Why ?!
Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!
Anytime I click on a picture in facebook the picture just keep loading over and over on the screen. It does not stabalize.
Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!
Hola y gracias por contactarnos. Por favor, bríndenos algunos detalles adicionales con respecto al problema. ¡Gracias!
helper button not showing up
Browser: Chrome 67.0.3396 Windows
User Agent: Mozilla / 5.0 (Windows NT 10.0; Win64; x64) AppleWebKit / 537.36 (KHTML, like Gecko) Chrome / 67.0.3396.99 Safari / 537.36
Extension: userjs-chrome 7.75.2
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the helper button does not show up in every website.it only show up in few websites.
the website i tried is : http://www.tamildhool.com/
Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net
Customer support service by UserEcho
