Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
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Under vurdering

Undesired multiple copies.

Jacqueline Abbo 6 år siden opdateret af Aleksandr 6 år siden 1

Every time I download using the app iny phone,  it automatically downloads more than one copy.  I get two,  three or four,  same size,  but this consumes my internet bundle.  Is there anything I can do? 

Svar
Aleksandr 6 år siden

Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.
Best, SaveFrom.net Team

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Under vurdering

Not working with safari browser

djmozkenya 6 år siden opdateret af Bean Patricia 6 år siden 1
Svar
Aleksandr 6 år siden

Hello, what exactly does not work?

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Under vurdering

Bug Report

Aditya Malviya 6 år siden opdateret af Aleksandr 6 år siden 1

It downloads 2 video files instead  of single file. I have installed your app. I open YouTube  app and share its link to savefromfile app.  When I choose size or click download.  This app send me 2 download  file of same content. 

Svar
Aleksandr 6 år siden

Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.
Best, SaveFrom.net Team

Svar
Aleksandr 6 år siden

Здравствуйте, скорее всего Вы пользуетесь браузером Google Chrome.
Зайдите в настройки Tampermonkey, включите режим настройки «продвинутый»,
пункт Downloads BETA, дальше Download Mode: browser api
Перезагрузить ТМ.
Скриншоты: https://drive.google.com/drive/u/0/folders/1lkLJG_e2d5aezpjd13lsRle4kxjMUIPC

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Under vurdering

too expensive and apparently doesnt work when you pay

rip 6 år siden opdateret af Aleksandr 6 år siden 1
Svar
Aleksandr 6 år siden

Hello, please, send us more details regarding the problem.

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Under vurdering

instead downloading from YT, just redirected to porn

tear of disappointment 6 år siden opdateret af Aleksandr 6 år siden 1

Instead downloading from YT, just redirected to porn, naked pictures, ....youtube.com/watch?v=7sQKfsLXms4, really?

Svar
Aleksandr 6 år siden

Hello, can you send screenshots of your actions?

What is your OS?

What’s your country?

What exactly and where do you download?

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Under vurdering

hi i question about why i can not download videos in facebook please

Blanca Esther 6 år siden opdateret af Aleksandr 6 år siden 1
Svar
Aleksandr 6 år siden

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

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Under vurdering

i cant download any videos it says there's no link

kendalloats 6 år siden opdateret af Aleksandr 6 år siden 1
Svar
Aleksandr 6 år siden

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

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Under vurdering

tanımsız yazıyor?

goktasmehmet787 6 år siden opdateret af Aleksandr 6 år siden 1
Svar
Aleksandr 6 år siden

Hello, please, send us more details regarding the problem.

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Under vurdering

Téléchargement

1956bjp 6 år siden opdateret af Aleksandr 6 år siden 1

ne fonctionne plus sur Facebook

Svar
Aleksandr 6 år siden

Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.
Best, SaveFrom.net Team

Kundesupport af UserEcho