Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
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Wird überprüft

vary i thing some hackers took you, we cant use this dounload option , comming some other app to install when we instal it will be a vyras

firdouzveeran vor 5 Jahren • aktualisiert von Aleksandr vor 5 Jahren • 1
Antwort
Aleksandr vor 5 Jahren

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

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Wird überprüft

I can not download 720 or more pixel video song!

jrtravelscumilla vor 5 Jahren • aktualisiert von Aleksandr vor 5 Jahren • 1
Antwort
Aleksandr vor 5 Jahren

Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#

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Wird überprüft

I can't download vids from the sun!

Curious_Bilawi vor 5 Jahren • aktualisiert von Aleksandr vor 5 Jahren • 1
Antwort
Aleksandr vor 5 Jahren

Hello, Could you please send a few links you can't download. We will check it out.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

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Wird überprüft

Interrupted Playlist downloads

Johannes Bester vor 5 Jahren • aktualisiert von Aleksandr vor 5 Jahren • 1

Downloading Playlists sometimes get interrupted and is not re-startable
Simple solution I can suggest is allow edit of download list
Please - it will add functionality

Antwort
Aleksandr vor 5 Jahren

Hello, we will consider your idea. 

Thanks for using our products!

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Wird überprüft

Tôi không tải được file mp4 720p

Việt Dũng Đặng vor 5 Jahren • aktualisiert von Aleksandr vor 5 Jahren • 1
Antwort
Aleksandr vor 5 Jahren

Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#

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Wird überprüft

How do I rid my computer of your OBNOXIOUS pop ups?

Pizdoff vor 5 Jahren • aktualisiert von Aleksandr vor 5 Jahren • 3
Antwort
Aleksandr vor 5 Jahren

Hello, what is the name of your browser?

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Wird überprüft

All the videos gets downloaded in 360q

papatyalale6777 vor 5 Jahren • aktualisiert von Aleksandr vor 5 Jahren • 1

Why all the videos gets download in 360 quality. This keeps happening I see other people has the same problem too but it seems like none of them gotta answer.

Antwort
Aleksandr vor 5 Jahren

Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#

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Wird überprüft

Please provide high quality of video like 720

AbGdshj vor 5 Jahren • aktualisiert von Aleksandr vor 5 Jahren • 1
Antwort
Aleksandr vor 5 Jahren

Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#

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Fixed

dailymotion no longer shows download options

Gibhdk vor 5 Jahren • aktualisiert von Aleksandr vor 5 Jahren • 6

For several days the download option is not showing, when watching a video on Dailymotions webpage.

Antwort
Aleksandr vor 5 Jahren

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!

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Wird überprüft

your plugin doesn't work on youtube, i'm uninstalling it

t franza fg vor 5 Jahren • aktualisiert von Aleksandr vor 5 Jahren • 1
Antwort
Aleksandr vor 5 Jahren

Hello, what exactly is not working?

Describe in more detail.



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