1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
After awhile I can no longer click to go to websites and have to reboot. This occurs after the Tampermonkey window appears.
After awhile I can no longer click to go to websites and have to reboot. This occurs after the Tampermonkey window appears on the screen
Hello, we have no direct relation to Tampermonkey.
Write to them in support.
am having a problem in downloading now. my links from youtube they are not loading yet they were loading before.
Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!
помилка при завантажені "не вдається визначити розмір файлу, спробуйте ще раз"
не завантажує будь - яку пісню, пише "не вдається визначити розмір файлу, спробуйте ще раз"
Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#
Hello, the version of the program?
Your OS.
Send a link to the playlist that you can not download.
Do you use any proxy?
Are you using a paid Ummy Video Downloader version?
Please, send some screenshots of the app showing how you download a video.
¡Hola! Nuestra ayuda será más efectiva si copia y nos envía información sobre su navegador y de la extensión Savefrom.Net:
http://es.savefrom.net/user.php?info=1
También necesitamos algunos links que no pueda descargar (para probarlos).
Para tener mayor idea del problema, será de gran ayuda ver una captura de pantalla en donde se muestre el error.
Esperamos su respuesta, ¡gracias por ponerse en contacto con nuestro equipo Savefrom.net!
Why in gods name do you allow the threats screen to keep coming up. It's a bloody pain
Hello, please give us more details.
For the better understanding it'll be great to see a screenshot with the error.
I would like to start using your services. Are there any costs involved? Pls send response to polaron1952@gmail.com
Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.
Customer support service by UserEcho
