Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Under review

Why Can't download file?

Vivii14 5 years ago updated by Aleksandr 5 years ago 1
Answer
Aleksandr 5 years ago

Hello, please, send us more details regarding the problem.

0
Answered

Please leave 240p video quality

Chu Bạch Phương Anh 5 years ago updated by Aleksandr 5 years ago 2
Answer
Aleksandr 5 years ago

Hello, it's not our fault that youtube decided to get rid of 3gp . There is nothing we can do about it.

0
Under review

there is a bug

Samarpan Khanal 5 years ago updated by Aleksandr 5 years ago 1

please do smth of the bug. it is irritating a lot

Answer
Aleksandr 5 years ago

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error.

0
Not a bug

I can not download video in 3gp format

ZloyVlad 5 years ago updated by Aleksandr 5 years ago 4
Answer
Aleksandr 5 years ago

Hello, it's not our fault that youtube decided to get rid of 3gp . There is nothing we can do about it.

0
Answered

I can,t download in 3gp formate for five days plese fix it

kishor sharma 5 years ago updated by Aleksandr 5 years ago 2
Answer
Aleksandr 5 years ago

Hello, it's not our fault that youtube decided to get rid of 3gp . There is nothing we can do about it.

0
Answered

https://www.youtube.com/watch?v=QBcqsu6Iyfo problemas con el 3gp

rramirez 5 years ago updated by Aleksandr 5 years ago 2
Answer
Aleksandr 5 years ago

Hello, it's not our fault that youtube decided to get rid of 3gp . There is nothing we can do about it.

0
Under review

no puedo descargar los videos con sonido

karlita_kv_2 5 years ago updated by Aleksandr 5 years ago 1
Answer
Aleksandr 5 years ago

Hello, in what capacity are you downloading?

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

0
Not a bug

porque no se puede descargar los videos en 3Gp

DavidCreatorStick 5 years ago updated by Aleksandr 5 years ago 2
Answer
Aleksandr 5 years ago

Hello, we are not to blame for this, Youtube itself has removed the 3gp format, there is nothing we can do about it.

0
Under review

240p format not listed

am849758 5 years ago updated by Aleksandr 5 years ago 1
Answer
Aleksandr 5 years ago

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error.

0
Under review

Problem in Downloading

Eustase 5 years ago updated by Aleksandr 5 years ago 1

Respected Sir , 

The app doesn't work properly. As one inserts a link and clicks on download, it sometimes doesn't provide all options i.e. whether to download 144/244/360p.

The other issue now is that when one clicks on download it opens up other page" Televzr Player".

Please look into it as this is causing inconvenience.

Hope you would fix it soon.

Regards..

Answer
Aleksandr 5 years ago

Hello, we will consider your complaint and take action.