1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
For the better understanding it'll be great to see a screenshot with the error.
Hello, Thanks for contacting us and for your idea.
And if others will like it as well, we will be able to work on it in the future.
Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#
Opera has reported that the Savefrom.net extension is malicious and has blocked it. This is the second time they have done this. Why?
Hello, Opera did not block the extension.
For more understanding, you can send a screenshot.
when im trying download photo album, after push download album plugin open only one photo and after do nothing
Hello,
You are probably using Google Chrome.
Go to Tampermonkey settings, enable Advance settings mode -> Downloads BETA -> Download Mode: browser api.
Restart TM – everything should be working.
Hello! Due to the recent youtube changes, both our website and the add-on are enable to download in 720p.
We are trying to bypass it, but with no luck yet. For now, we can recommend switching to Televzr app, that can download in 720p and higher:
https://desktop.televzr.com/#
програма НЕ працює
В Україні програма перестала працювати. Просто скачана, установлена але НЕ працює.
Customer support service by UserEcho
