1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Vk Download Speed
I updated my Mac to Sierra and also updated my SaveFrom Safari helper to 6.85. I've been seeing horrible download speeds ever since. For a 1 GB video, the download time is ever changing going up to 1 day or 16 hours if I'm lucky. I troubleshoot my Mac Sierra wifi problem and it didn't solve anything. It's still able to download a 1 GB video from Youtube though. Do you think this is Vk's fault?
Hello, we, and our expansion has nothing to do with the download speed.
No YouTube Audio File Name
This is a great add-in to chrome but when i click "Download Playlist" it's give all the link I want but without file name in "YouTube Links"
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Please give us more details.
error ffmpeg
Hola, cuando se descarga un archivo es en fomato ffmpeg que luego da error al abrir.
Me puede ayudar alguien
Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.
Hello, I need to know a name of your browser in order to help you with uninstalling.
Could you possibly help us and let us know what is the reason
you want to uninstall the extension from your computer?
Doesn’t it support your needs or you just didn’t like the extension itself?
Thanks. Your answer will help us to become better!
Would like to suggest that a new feature that allow users to download minus 1 music from any video/website
Hello, SaveFrom.net team will not leave your idea without attention.
Thanks for using our SaveFrom.net Helper
It could be better if you support hotstar.com and voot.com
It could be better if you support hotstar.com and voot.com
Hello, Please, use our extension Video Downloader Pro: http://videodownloaderpro.net
Video Downloader Pro is a magic tool helping you download any media content from any website all over the Net.
Possibly, it will download from the website you want.
Hello, in what format, and as you download a video?
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
Could you please send a few links you can't download. We will check it out.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
I have just updated to Sierra. Savefrom was working fine. Now, videos are not downloading, and are instead opening in google video when I try to download them. My SF download arrow is now grey instead of green. What happened? I have reinstalled 3 times.
Sorry, I don't understand Russian. Not sure what this space is for.
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Send a screenshot of your open browser.
Служба підтримки клієнтів працює на UserEcho
