Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Исправлен

ummy downloader no baja el HD en muchos videos de youtube

Che Guevara 10 лет назад обновлен Aleksandr 9 лет назад 2

ummyvideodownloader no se entera para estos videos

Youtube video
Solo saca No coge el link, y cuando lo coge, solo en 720, no baja el 1080 ni superior




Ответ
Aleksandr 9 лет назад
Hello, please describe your bug in detail.
0
Исправлен

facebook ta indirmede hata veriyor

Canan Can 9 лет назад обновлен Aleksandr 9 лет назад 2
Ответ
Aleksandr 9 лет назад

Hello, The issue is fixed, no worries.

You can download Facebook videos via SaveFrom.net for now: http://en.savefrom.net

If you wish to use our extension, please wait for a bit — it will be ok with the next release.

0
Отвечен

MYRYAM CABRAL

MYRYAM CABRAL 9 лет назад обновлен Aleksandr 9 лет назад 2

MODA FITNESS MYRYAM CABRAL

Ответ
Aleksandr 9 лет назад
Hello, please give details.
0
Исправлен

why i can't download from facebook any videos? yesterday i did but today didn't

Yunus Zubaroğlu 10 лет назад обновлен Aleksandr 9 лет назад 2
Ответ
Aleksandr 9 лет назад
Hello, tell me the name and version of the browser, as well as the version of Office Assistant, this information can be found by following the link: http://en.savefrom.net/user.php?info=1
Send a link to a file that can not download.
0
Исправлен

Download Links not found - Daily motion

Benoît Dumeaux 9 лет назад обновлен Aleksandr 9 лет назад 4
Ответ
Aleksandr 9 лет назад

Hello, in order to help you better I need the following information.
Please, send me the information listed here:

http://en.savefrom.net/user.php?info=1

0
Исправлен

Error: No es posible añadir aplicaciones ni extensiones a Chrome desde este sitio.

Isaias Diaz 9 лет назад обновлен Aleksandr 9 лет назад 4

Cuando quiero instalar la ultima version de la extension, Google Chrome me bloquea y me envia el mensaje siguiente: No es posible añadir aplicaciones, extensiones ni secuencias de comandos de usuario desde este sitio web.


La version actual que tengo me funciona bien pero quisiera actualizar.


el link de donde estoy descargando es el siguiente: http://es.savefrom.net/user.php?helper=userjs-chrome&update=5.75.2


Gracias

Ответ
Aleksandr 9 лет назад

Hello, the information how to install the extension to Google Chrome browser

can be found here: http://en.savefrom.net/faq.php#ext_inst_chrome

0
Исправлен

Windows Media Player encountered a problem while playing the file.

Frank Fan 10 лет назад обновлен Aleksandr 9 лет назад 2
Great web sites to download youtube videos for offline play!!! but recently after i download some files, either 3GP 240p or 4MP 360p format, when i play them in windows media player or VLC media player, they can still run for some minutes, then stop. under windows media player, reported with the error "Windows Media Player encountered a problem while playing the file.". please help.
Ответ
Aleksandr 9 лет назад
Hello,give the links that you download.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1


0
Отвечен

How to download redband category from dailymotion?

Fitrianto Halim 9 лет назад обновлен Aleksandr 9 лет назад 2

I saw,if savefrom.net can't download video from dailymotion,if that video are redband category.


I has checked if redband category can't display MP4's URL when I saw the HTML source.


So,how to download it?


Thanks...

Ответ
Aleksandr 9 лет назад

Hello, in order to help you better I need the following information.
Please, let me know me the name and version of your browser
and version of the extension,

all can be found using the following link: http://en.savefrom.net/user.php?info=1

Please, send to me a link to a video that will not be downloaded.

0
Отвечен

where i can download the subtitle?

Ivan Qirom 9 лет назад обновлен Aleksandr 9 лет назад 2
Ответ
Aleksandr 9 лет назад
Hi, subtitles can download or expansion or site.
Send a video with subtitles that you can not download it.
0
Отвечен

no veo los videos descargados

caracol22 9 лет назад обновлен Aleksandr 9 лет назад 2

veo todo negro, en cualquier formato que descargue el video...me podeis ayudar??

Esto no me ha padado antes, hace un tiempo que me sucede.

Gracias

Ответ
Aleksandr 9 лет назад

Hello, in order to help you better I need the following information.

Please, let me know me the name and version of your browser and version of the extension, all can be found using the following link: http://en.savefrom.net/user.php?info=1

Please, send to me a link to a video that will not be downloaded.

Сервис поддержки клиентов работает на платформе UserEcho