Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Отвечен

i wanna try to add savefromnet in my browser but it can't add

Sachin Yadav 10 лет назад обновлен Aleksandr 10 лет назад 2
i wanna try to add helper to add in my browser but when i try to add they need permission but when i give permissionit wanna open a new windows and open my browser as administrator but i wanna use it on my standard user but it can't add there i try many time but can't add there so please help me...to add helper and post answer because in my lab many user are facess these problem.
0
Отвечен

VK Audio Info Button

Arsen Mkrtchyan 11 лет назад обновлен Aleksandr 10 лет назад 2
hey, where is the info button? I don't know how many kbps i get when i download a song from VK, please fix it, bring it back, it's a great function
Ответ
Aleksandr 10 лет назад
Hello, we'll try to fix it ASAP.
0
Отвечен

bağlantı bulunamadı msj veriyor

TC Ahmet Fehmi Kaptanoğlu 9 лет назад обновлен Aleksandr 9 лет назад 3

vıdeo indirmiyor neden?

Türkçe yokmu?

Ответ
Aleksandr 9 лет назад

Hello, please give us more details.

0
Отклонен

It lacks the settings to save my favorite format ( 360p )

David Ruiz 10 лет назад обновлен Aleksandr 10 лет назад 2
It lacks the settings to save my favorite format ( 360p ) because I have to be opening the list and conflicts with "Internet Download Manager (IDM)" and download in higher resolution available ( 720p for example ), starts and I have always cancel. 
It's annoying!
Ответ
Aleksandr 10 лет назад
Hello, we'll try to do this if the idea collects many votes.
0
Отвечен

Can I download only part of a youtube video?

John Smith 10 лет назад обновлен Aleksandr 10 лет назад 3
Can I download only a section of a video (1:25-2:35) on a 5 minute video etc.
Ответ
Aleksandr 10 лет назад
Hello, you can not download.
0
Исправлен

ummy downloader no baja el HD en muchos videos de youtube

Che Guevara 10 лет назад обновлен Aleksandr 9 лет назад 2

ummyvideodownloader no se entera para estos videos

Youtube video
Solo saca No coge el link, y cuando lo coge, solo en 720, no baja el 1080 ni superior




Ответ
Aleksandr 9 лет назад
Hello, please describe your bug in detail.
0
Исправлен

facebook ta indirmede hata veriyor

Canan Can 9 лет назад обновлен Aleksandr 9 лет назад 2
Ответ
Aleksandr 9 лет назад

Hello, The issue is fixed, no worries.

You can download Facebook videos via SaveFrom.net for now: http://en.savefrom.net

If you wish to use our extension, please wait for a bit — it will be ok with the next release.

0
Отвечен

MYRYAM CABRAL

MYRYAM CABRAL 10 лет назад обновлен Aleksandr 9 лет назад 2

MODA FITNESS MYRYAM CABRAL

Ответ
Aleksandr 9 лет назад
Hello, please give details.
0
Исправлен

why i can't download from facebook any videos? yesterday i did but today didn't

Yunus Zubaroğlu 10 лет назад обновлен Aleksandr 10 лет назад 2
Ответ
Aleksandr 10 лет назад
Hello, tell me the name and version of the browser, as well as the version of Office Assistant, this information can be found by following the link: http://en.savefrom.net/user.php?info=1
Send a link to a file that can not download.
0
Исправлен

Download Links not found - Daily motion

Benoît Dumeaux 9 лет назад обновлен Aleksandr 9 лет назад 4
Ответ
Aleksandr 9 лет назад

Hello, in order to help you better I need the following information.
Please, send me the information listed here:

http://en.savefrom.net/user.php?info=1

Сервис поддержки клиентов работает на платформе UserEcho