Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Исправлен

very disappointed . savefrom,net wont download anything from firefox browser

Brett Peake 11 лет назад обновлен Aleksandr 9 лет назад 2
Ответ
Aleksandr 9 лет назад

Hello, please, update the extension to 1.86.1 or later.

https://addons.mozilla.org/en-US/firefox/addon/savefromnet-helper/versions/


0
Исправлен

Yandex.browser not find links on youtube

Роман Радецкий 10 лет назад обновлен Aleksandr 9 лет назад 2

Расширение для Яндекс.броузер перестало находить ссылки для скачивания с youtube. Пару дней назад работал нормально. Теперь пусто. Пичалька(

Ответ
Aleksandr 9 лет назад
Здравствуйте, для более эффективной помощи мне нужна следующая информация.
Подскажите версии браузера и установленного помощника, их можно узнать пройдя по ссылке: http://ru.savefrom.net/user.php?info=1
Пришлите ссылку на видео которое не можете скачать.
0
Не ошибка

​rutv problem

11 лет назад обновлен Aleksandr 9 лет назад 2
Ответ
Aleksandr 9 лет назад
this video is forbidden for watching in a list of countries. that's why you can't download it.
0
Исправлен

preference file of chrome ruined

Wins Stars 11 лет назад обновлен Aleksandr 9 лет назад 2
after installed SaveFromNetHelper-Web-Inst-340(choosed english lauguage because not chinese option), chrome 34.0.1847.116 m(chinese lauguage) report that preference file ruined, all other extensions are gone. I have to reinstall chrome for recover.
0
Отвечен

Just add ss before the Youtube in Link ,press Enter and get the Savefrom page download video :) :) :)

mohamed labiad 10 лет назад обновлен 10 лет назад 3
Ответ
Лемур 10 лет назад
Hello!
Just so.
0
Отвечен

i wanna try to add savefromnet in my browser but it can't add

Sachin Yadav 10 лет назад обновлен Aleksandr 9 лет назад 2
i wanna try to add helper to add in my browser but when i try to add they need permission but when i give permissionit wanna open a new windows and open my browser as administrator but i wanna use it on my standard user but it can't add there i try many time but can't add there so please help me...to add helper and post answer because in my lab many user are facess these problem.
0
Отвечен

VK Audio Info Button

Arsen Mkrtchyan 11 лет назад обновлен Aleksandr 9 лет назад 2
hey, where is the info button? I don't know how many kbps i get when i download a song from VK, please fix it, bring it back, it's a great function
Ответ
Aleksandr 9 лет назад
Hello, we'll try to fix it ASAP.
0
Отвечен

bağlantı bulunamadı msj veriyor

TC Ahmet Fehmi Kaptanoğlu 9 лет назад обновлен Aleksandr 9 лет назад 3

vıdeo indirmiyor neden?

Türkçe yokmu?

Ответ
Aleksandr 9 лет назад

Hello, please give us more details.

0
Отклонен

It lacks the settings to save my favorite format ( 360p )

David Ruiz 10 лет назад обновлен Aleksandr 9 лет назад 2
It lacks the settings to save my favorite format ( 360p ) because I have to be opening the list and conflicts with "Internet Download Manager (IDM)" and download in higher resolution available ( 720p for example ), starts and I have always cancel. 
It's annoying!
Ответ
Aleksandr 9 лет назад
Hello, we'll try to do this if the idea collects many votes.
0
Отвечен

Can I download only part of a youtube video?

John Smith 9 лет назад обновлен Aleksandr 9 лет назад 3
Can I download only a section of a video (1:25-2:35) on a 5 minute video etc.
Ответ
Aleksandr 9 лет назад
Hello, you can not download.

Сервис поддержки клиентов работает на платформе UserEcho