Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Исправлен

la decargas en vk.com demoran mucho o simplemente no descargan

danielahalabi 9 лет назад обновлен Aleksandr 8 лет назад 2

ayuda no descanga la musica, el sistema es muy lento, o simplemente no descarga

Ответ
Aleksandr 8 лет назад

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

0
Отвечен

Hola ,Imposible bajarla , gracias

ciscu 9 лет назад обновлен Aleksandr 8 лет назад 2

Hola , no puedo bajar esta pelicula , no encuentro nada donde pueda , alguien puede ayudarme?

Ответ
Aleksandr 8 лет назад

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?

0
Отвечен

dire staist

lamima mohamed 9 лет назад обновлен Aleksandr 8 лет назад 2

dire strais
Ответ
Aleksandr 8 лет назад

Hello, please give us more details.

0
Исправлен

No links were found

zgu666 9 лет назад обновлен Aleksandr 8 лет назад 6

All youtube videos show this error msg. "No links were found"

Browser: Chrome 50.0.2661.94 m

SaveFrom.net helper: 6.15.2
Ответ
Aleksandr 8 лет назад

Hello. Reinstall the extension, remove the Tampermonkey extension and
Install SaveFrom.net Helper again.
How to install the extension to Google Chrome browser read here:

http://en.savefrom.net/faq.php#ext_inst_chrome

0
Отвечен

качает как all files а не mp3

shvartsurr 9 лет назад обновлен Aleksandr 8 лет назад 2

качает как all files а не mp3

Ответ
Aleksandr 8 лет назад

Здравствуйте, для более эффективной помощи мне нужна следующая информация.
Подскажите название и версии браузера, а так же версию расширения,

данную информацию можно узнать пройдя по ссылке: http://ru.savefrom.net/user.php?info=1

Пришлите пару ссылок на файлы которые скачиваются у вас не в мр3.

0
Исправлен

качается песня без название,только какие то буквы но не назва.Что делать?

Liana Frolova 9 лет назад обновлен Aleksandr 8 лет назад 2
Ответ
Aleksandr 8 лет назад

Здравствуйте, скорее всего вы пользуетесь браузером Google Chrome.
Зайдите в настройки Tampermonkey, включите режим настройки «продвинутый»,
пункт Downloads BETA, дальше Download Mode: browser api

Перезагрузить ТМ, должно работать.

0
Отвечен

i cant download ,i installed safe from extension but i cant

madumali 9 лет назад обновлен Aleksandr 8 лет назад 2
Ответ
Aleksandr 8 лет назад

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

0
Отвечен

l want to download videos any time

rockson Kipayeni 9 лет назад обновлен Aleksandr 8 лет назад 2
Ответ
Aleksandr 8 лет назад

Hello, please give us more details.

0
Исправлен

I can't download anything from VKontacte, I click the arrow and nothing happens. I tried reloading the page, turning the extension off and on - nothing helps. It had been working fine for a few months before.

polina_lelyukh 9 лет назад обновлен Aleksandr 8 лет назад 4

I can't download anything from VKontacte, I click the arrow and nothing happens. I tried reloading the page, turning the extension off and on - nothing helps. It had been working fine for a few months before.

Ответ
Aleksandr 8 лет назад

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

0
Отвечен

I had this download / extension before and it worked great I love the green arrow. but i had an issue with my computer and did a system recovery and now I tried downloading this helper again and I can download it but it will not open. please help

Robert Haywood 9 лет назад обновлен Aleksandr 8 лет назад 4

I loved how this worked but i had to do a factory reset and add new secureity to my computer, (AVG) so now i tried to download this set up once again and It downloads but i can not open it and make it start working please help. I love to download videos

Ответ
Aleksandr 8 лет назад

Hello, here are direct links to the expansion unit.


Google Chrome. First 1 then 2.
1. Install the extension Chameleon: https://chrome.google.com/webstore/detail/chameleon/dmpojjilddefgnhiicjcmhbkjgbbclob?hl=en-US

2. Install the extension Savefrom.Net: https://addons.opera.com/en/extensions/details/savefromnet-helper/?display=en

Сервис поддержки клиентов работает на платформе UserEcho