1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
need to be upgraded
i love your site. but not all times....... sometimes it shows 'link cant be detected'. but when i go to other downloader sites, it'll be detected and downoaded. please try to improve your site. if u fix this bug, then it's fine to use. thnx to read my comment.
Can't download mp3s from vk.com using the arrow link or through playlist
Hi,
got the latest Chrome Version 50.0.2661.87 m and the latest extension but I can't download mp3s from vk.com using the arrow link or through playlist. I can however download files using the "Download audio files" in the extension menu. Had no problems about a month ago. Do you have a solution?
p.s. TemperMonkey asked will I allow the script access to domains and I always answered with Always allow
Br,
YichGa
Hello. Reinstall the extension, remove the Tampermonkey extension and Install SaveFrom.net Helper again.
Install the extension here in these links.
Google Chrome. First 1 then 2.
1. Install the extension Chameleon: https://chrome.google.com/webstore/detail/chameleon/dmpojjilddefgnhiicjcmhbkjgbbclob?hl=en-US
2. Install the extension Savefrom.Net: https://addons.opera.com/en/extensions/details/savefromnet-helper/?display=en
Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1
Please, send us links for files, which can't be downloaded.
Do you download via the extension SaveFrom.net Helper or the
website SaveFrom.net?
why lately can not download the video here?
why lately can not download the video here? the connection is not secure and the video link already entered can not be loaded. I think mozilla firefox wrong but if I wear google chorme turned out just the same.
Hello, in order to help you better I need the following information.
Please, send me the information listed here:
http://en.savefrom.net/user.php?info=1
Please, send to me a link to a file that will not be downloaded.
Do you download via the extension SaveFrom.net Helper or the
website SaveFrom.net?
Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1
Please, send us links for files, which can't be downloaded.
Do you download via the extension SaveFrom.net Helper or the
website SaveFrom.net?
i am not able to download the video from the youtuibe with your extension of save from net.
I am not able to download the video from the youtuibe with your extension of save from net. Even when I have downloaded its extension and added to chrome.Help me.
Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1
Please, send us links for files, which can't be downloaded.
Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1
Please, send us links for files, which can't be downloaded.
Do you download via the extension SaveFrom.net Helper or the
website SaveFrom.net?
In what capacity do you download a video?
Customer support service by UserEcho
