Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Answered

mobil youtube de coğu vido da indirme bağlantısı yok

mustafa kerem tanrıverdi 9 years ago updated by Aleksandr 8 years ago 3

mobil youtube de coğu vido da indirme bağlantısı yok diyor

Answer
Aleksandr 8 years ago

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?

0
Answered

how do i uninstall this from safari?

ineedhelp 9 years ago updated by Aleksandr 8 years ago 3

savefrom.net helper doesn't show in my extensions. what should i do? please answer asap thanks! :)

Answer
Aleksandr 8 years ago

Hi, check out this video:

0
Fixed

Can't download Youtube videos embedded on Facebook

James 9 years ago updated by Aleksandr 8 years ago 2

Hello! Recently I notice what appears to be a bug. When I want to download a Youtube video embedded on a facebook profile or a facebook fanpage I click the green arrow as always but the download links never appears.

Here is the info of my web browser and Savefrom extension:

  • Browser: Chrome 43.0.2328 Windows 7
  • User Agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/43.0.2328.0 Safari/537.36
  • Extension: chrome-sf 6.20
Answer
Aleksandr 8 years ago

Hello. Reinstall the extension, remove the Tampermonkey extension and Install SaveFrom.net Helper again.

Install the extension here in these links.
Google Chrome. First 1 then 2.
1. Install the extension Chameleon: https://chrome.google.com/webstore/detail/chameleon/dmpojjilddefgnhiicjcmhbkjgbbclob?hl=en-US

2. Install the extension Savefrom.Net: https://addons.opera.com/en/extensions/details/savefromnet-helper/?display=en

0
Declined

make availability to download mkv format also plzzzzzzz

laurate 9 years ago updated by Aleksandr 8 years ago 2
Answer
Aleksandr 8 years ago

Hello, SaveFrom.net team will not leave your idea without attention.

Thanks for using our SaveFrom.net Helper

0
Fixed

cannot download this youtube video

7sunnyshikhar 9 years ago updated by Aleksandr 8 years ago 2

Youtube video


Answer
Aleksandr 8 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here:

http://en.savefrom.net/user.php?info=1

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?

0
Answered

don't download on Vi/dag and Openload

muhammet0392 9 years ago updated by Aleksandr 8 years ago 5

ı can't downloading a film in OPENLOAD and VİD/AG

Answer
Aleksandr 8 years ago

Hello, this site is not on the list of supported resources.

The full list can be found here: http://en.savefrom.net

Please, use our extension Video Downloader Pro: http://videodownloaderpro.net
Video Downloader Pro is a magic tool helping you download any media content from any
website all over the Net.
Possibly, it will download from the website you want.

0
Answered

i got strike in my +6k channel , just becasue i did tutorial of this site ?

Nader 9 years ago updated by Aleksandr 8 years ago 2

i got strike in my +6k channel , just because i did tutorial of this site ? should i contact Youtube and tell them there is wrong with the strike or it's illegal to download videos from YouTube or do a tutorial about them ?

Answer
Aleksandr 8 years ago
0
Fixed

can't download some youtube videos

7sunnyshikhar 9 years ago updated by Aleksandr 8 years ago 2

For example this

Youtube video

I cant download this video.


Browser: Chrome 50.0.2661 Windows 8 User Agent: Mozilla/5.0 (Windows NT 6.2; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/50.0.2661.94 Safari/537.36


Answer
Aleksandr 8 years ago

Hello, if you are downloading through Savefrom.Net site, try to re-insert a link to a video and press download.

Or, set the extension to download directly from Youtube site.

The information how to install the extension to Google Chrome browser
can be found here: http://en.savefrom.net/faq.php#ext_inst_chrome

0
Fixed

just for your info, savefrom.net script doesn't work in chrome canary

sdsucks 9 years ago updated by Aleksandr 8 years ago 2
Answer
Aleksandr 8 years ago

Hello, Google Chrome Canary is established through a Tampermonkey him our script Savefrom.
The information how to install the extension browser can be found here: http://en.savefrom.net/faq.php#ext_inst_chrome

0
Fixed

la decargas en vk.com demoran mucho o simplemente no descargan

danielahalabi 9 years ago updated by Aleksandr 8 years ago 2

ayuda no descanga la musica, el sistema es muy lento, o simplemente no descarga

Answer
Aleksandr 8 years ago

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.