1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1

Hello, in order to help you better I need the following information.
Please, send me the information listed here:
http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the
website SaveFrom.net?
You are on the Youtube website is able to watch video?

download error "No link were found"
when i prees button to download a message show "No link were found " what to do

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1
Please, send us links for files, which can't be downloaded.
Do you download via the extension SaveFrom.net Helper or the
website SaveFrom.net?

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1
Please, send us links for files, which can't be downloaded.
Do you download via the extension SaveFrom.net Helper or the
website SaveFrom.net?

i cant download videos from voot.com
http://www.voot.com/shows/agnisakshi/1/367643/anjali-swears-vengeance/387597
I tried this link to download the videos from here. Please help me here. now a days all the serials will be added here.. please help me

Hello, Please, use our extension Video Downloader Pro: http://videodownloaderpro.net
Video Downloader Pro is a magic tool helping you download any media content from any
website all over the Net.
Possibly, it will download from the website you want.

Hello, SaveFrom.net team will not leave your idea without attention.
Thanks for using our SaveFrom.net Helper

it's not installing on my pc.
It says to download from the website and after clicking it says the URL has been blocked what should i do?
browser :- google chrome

Hello, Install the extension here in these links.
Google Chrome. First 1 then 2.
1. Install the extension Chameleon: https://chrome.google.com/webstore/detail/chameleon/dmpojjilddefgnhiicjcmhbkjgbbclob?hl=en-US
2. Install the extension Savefrom.Net: https://addons.opera.com/en/extensions/details/savefromnet-helper/?display=en

Failed - Forbidden error when downloading YouTube videos
Downloading videos from YouTube is impossible now.
I have been receiving “Failed - Forbidden" message while downloading. I noticed that it shows as resolved for another person, but how? What should I do to fix it for me as well? Please help!
I am using latest Chrome browser, and 5.70.2 version of SaveFrom.net helper.
Thank you!

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1
Please, send us links for files, which can't be downloaded.

Chrome Browser gives a warning when trying to reach you page. User must click 'accept the risk'
Chrome Browser gives a warning when trying to reach you page. User must click 'accept the risk' March 20, 2016

Hello, the information how to install the extension to Google Chrome browser
can be found here: http://en.savefrom.net/faq.php#ext_inst_chrome

https://www.youtube.com/watch?v=tD4HCZe-tew - cant download
Cant download vide
Says imposible to download
windows 7

Hello, in order to help you better I need the following information.
Please, send me the information listed here:
http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the
website SaveFrom.net?

Здравствуйте, спасибо что пользуетесь нашим расширением Savefrom.Net
Ошибку исправим.
Customer support service by UserEcho