Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
Answer
Aleksandr 8 years ago

Hello, this site is not on the list of supported resources.
The full list can be found here: http://en.savefrom.net

Please, use our extension Video Downloader Pro: http://videodownloaderpro.net
Video Downloader Pro is a magic tool helping you download any media content from any
website all over the Net.
Possibly, it will download from the website you want.

Answer
Aleksandr 8 years ago

Hello, this site is not on the list of supported resources.

The full list can be found here: http://en.savefrom.net

Please, use our extension Video Downloader Pro: http://videodownloaderpro.net
Video Downloader Pro is a magic tool helping you download any media content from any
website all over the Net.

Possibly, it will download from the website you want.

0
Answered

Why does download button disappear then comes back and only downloads videos

Sizwe Mkhize 9 years ago • updated by Aleksandr 8 years ago • 2
Answer
Aleksandr 8 years ago

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?

0
Fixed

i don't have download instagram photo?

amanda tribuana 9 years ago • updated by Aleksandr 8 years ago • 2

i don't have download instagram photo?

Answer
Aleksandr 8 years ago

Hello, thank you for contacting support in Savefrom.Net

This bug is known to us, we will try to fix in the nearby future.

0
Answered

google chrome me pide instalar una aplicacion externa para admititir enlaces de ummy

Jorge Sandoval 9 years ago • updated by Aleksandr 8 years ago • 2
Answer
Aleksandr 8 years ago

Hello, the information how to install the extension to Google Chrome browser

can be found here: http://en.savefrom.net/faq.php#ext_inst_chrome

0
Fixed

I can't download from instagram.Why?

Sasha Tumak 9 years ago • updated by Aleksandr 8 years ago • 2
Answer
Aleksandr 8 years ago

Hello,
Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.

Best, SaveFrom.net Team

0
Fixed

I can't download from instagram

aboelsiz 9 years ago • updated by Aleksandr 8 years ago • 2
Answer
Aleksandr 8 years ago

Hello, thank you for contacting support in Savefrom.Net

This bug is known to us, we will try to fix in the nearby future.

0
Fixed

Instagram download button not appearing

alex_mtx59 9 years ago • updated by Aleksandr 8 years ago • 2
Answer
Aleksandr 8 years ago

Hello,
Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.

Best, SaveFrom.net Team

0
Answered

mengapa tidak bisa di gunakan

Cendrawasih Ayu 9 years ago • updated by Aleksandr 8 years ago • 2

mengapa tidak bisa di gunakan lagi? selalu terjadi kesalahan

Browser: Chrome 50.0.2661 Windows 7 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/50.0.2661.102 Safari/537.36

Answer
Aleksandr 8 years ago

Hello, the information how to install the extension to Google Chrome browser

can be found here: http://en.savefrom.net/faq.php#ext_inst_chrome

Answer
Aleksandr 8 years ago

Здравствуйте, спасибо что обратились в поддержку Savefrom.Net
Наша помощь будет более эффективной если вы предоставите нам информацию
о вашем браузере и расширении.
Узнать информацию вы можете пройдя по ссылке: http://ru.savefrom.net/user.php?info=1

Так же если это возможно пришлите пару ссылок на файлы которые не можете скачать.



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