Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Answered

Google no responde. Quieres reiniciarlo? pero si sigue funcionando

andressanchezjose as 8 years ago updated by Aleksandr 8 years ago 2

a cada rato me dice si quiero reiniciarlo

Answer
Aleksandr 8 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here:

http://en.savefrom.net/user.php?info=1

0
Answered

don't download from periscope, younow, keek, anyway many streams sites

topz_117 8 years ago updated by Aleksandr 8 years ago 2
Answer
Aleksandr 8 years ago

Hello, please give us more details.

0
Fixed

Doesn't download facebook videos :(

Safooy 8 years ago updated by Aleksandr 8 years ago 2

Yesterday it was downloading facebook videos but now I can't

Answer
Aleksandr 8 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here:

http://en.savefrom.net/user.php?info=1

Please, send to me a link to a video that will not be downloaded.

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?

0
Answered

Remove video without audio

vj parmar 8 years ago updated by Aleksandr 8 years ago 2

is there any use ofis there any use of a video without audio. why you showing that option. i lost my lots of data in mute video.

Answer
Aleksandr 8 years ago

Hello, if you do not need the video without sound, do not download it.

In the Select which clearly indicated there is a video with sound and what not.

0
Answered

Accy Man

gooshywarsh@waccyman net 8 years ago updated by Aleksandr 8 years ago 2

This is free...right?

Answer
Aleksandr 8 years ago

Hello,extension absolutely free:

http://en.savefrom.net/user.php

0
Answered

It says no links found

himanshukachhela007 8 years ago updated by Aleksandr 8 years ago 2

Browser: Chrome 50.0.2661 Windows 8.1 User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/50.0.2661.102 Safari/537.36 Extension: userjs-chrome 5.97.2

Answer
Aleksandr 8 years ago

Hello, reinstall the expansion before removing the previous, current version 6.25.2

The information how to install the extension to Google Chrome browser

can be found here: http://en.savefrom.net/faq.php#ext_inst_chrome

0
Answered

mobil youtube de coğu vido da indirme bağlantısı yok

mustafa kerem tanrıverdi 8 years ago updated by Aleksandr 8 years ago 3

mobil youtube de coğu vido da indirme bağlantısı yok diyor

Answer
Aleksandr 8 years ago

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?

0
Answered

how do i uninstall this from safari?

ineedhelp 8 years ago updated by Aleksandr 8 years ago 3

savefrom.net helper doesn't show in my extensions. what should i do? please answer asap thanks! :)

Answer
Aleksandr 8 years ago

Hi, check out this video:

0
Fixed

Can't download Youtube videos embedded on Facebook

James 8 years ago updated by Aleksandr 8 years ago 2

Hello! Recently I notice what appears to be a bug. When I want to download a Youtube video embedded on a facebook profile or a facebook fanpage I click the green arrow as always but the download links never appears.

Here is the info of my web browser and Savefrom extension:

  • Browser: Chrome 43.0.2328 Windows 7
  • User Agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/43.0.2328.0 Safari/537.36
  • Extension: chrome-sf 6.20
Answer
Aleksandr 8 years ago

Hello. Reinstall the extension, remove the Tampermonkey extension and Install SaveFrom.net Helper again.

Install the extension here in these links.
Google Chrome. First 1 then 2.
1. Install the extension Chameleon: https://chrome.google.com/webstore/detail/chameleon/dmpojjilddefgnhiicjcmhbkjgbbclob?hl=en-US

2. Install the extension Savefrom.Net: https://addons.opera.com/en/extensions/details/savefromnet-helper/?display=en

0
Declined

make availability to download mkv format also plzzzzzzz

laurate 8 years ago updated by Aleksandr 8 years ago 2
Answer
Aleksandr 8 years ago

Hello, SaveFrom.net team will not leave your idea without attention.

Thanks for using our SaveFrom.net Helper