1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Hello, in order to help you better I need the following information.
Please, let me know me the name and version of your browser and version of the extension,
all can be found using the following link: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
720p video are not able to download, the video after download are with poor quality.
although i choose to dl 720p video, the result came out are very poor.
Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1
Please, send us links for files, which can't be downloaded.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
Problemas con el Boton verde de "Descargar"
Hola, no descarga desde el boton directo... dice: "No se puede obtener tamaño del archivo" pero si copio el link y lo pego a su pagina como lo hacia antes, si descarga. En pocas palabras hay problemas con el boton que se instala para descargar.
Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1
Please, send us links for files, which can't be downloaded.
Hello, SaveFrom.net team will not leave your idea without attention.
Thanks for using our SaveFrom.net Helper
HOLA NO PUEDO ACCEDER A MI CUENTA ME SALE COMO TEMPORALMENTE BLOQUIADA, ALGUNA SUB¡GERENCIA GRACIAS
Hello, It’s not really clear why you are contacting us.
Could do possibly give me come more details?
Thanks.
Hello, we provide links to the files that are on the website Youtube.
The quality we are not as not affected.
Hello, It’s not really clear why you are contacting us.
Could do possibly give me come more details?
Thanks.
Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1
Please, send us links for files, which can't be downloaded.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
Hello, We need some more details to be able to solve this issue.
Can you please send the information about your browser and current extension.
It all can be found here: http://en.savefrom.net/user.php?info=1
Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.
Best, SaveFrom.net Team
Сервис поддержки клиентов работает на платформе UserEcho
