Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Исправлен

when I click download in youtube this is how Firefox tells me as the whole youtube page disappears- Firefox doesn't know how to open this address, because one of the following protocols (ummy) isn't associated with any program or is not allowed in this co

sakwagivsak 8 лет назад обновлен Aleksandr 8 лет назад 2

Please help me with the above issue- Firefox says this just after I Click the save from Net download button in Youtube but recently I have been using it without any complications.

Firefox doesn't know how to open this address, because one of the following protocols (ummy) isn't associated with any program or is not allowed in this context.

You might need to install other software to open this address.

Ответ
Aleksandr 8 лет назад

Hello, in order to help you better I need the following information.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

0
Спасибо

Best ever software to dowmload facebook videos and other website like youtube.

Awaiz Burat 8 лет назад обновлен Aleksandr 8 лет назад 2
Ответ
Aleksandr 8 лет назад

Hi. Thanks for using our resources.

0
Исправлен

No puedo descargar videos con Savefrom.net

detria 8 лет назад обновлен Aleksandr 8 лет назад 2

Doy a la flecha verde de los vídeos pero no se descargan

Ответ
Aleksandr 8 лет назад

Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

0
Исправлен

Can not dowload videos from facebook

Sy Bille 8 лет назад обновлен Aleksandr 8 лет назад 2
Ответ
Aleksandr 8 лет назад

Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

0
Исправлен

your old version( before 20/07/2016) good but new is not working on dailymotion .

nirushanpushparajah 8 лет назад обновлен Aleksandr 8 лет назад 2

easy to downloaf savefrom helper but your new version not working on daily motion . it say no links for every times .

Ответ
Aleksandr 8 лет назад

Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

0
Отвечен

I object to you placing your spam links on my website and hacking my site. Get them off now.

earlgroup2002 8 лет назад обновлен Aleksandr 8 лет назад 2

I object to you placing your spam links on my website and hacking my site. Get them off now.

Ответ
Aleksandr 8 лет назад

Hello, It’s not really clear why you are contacting us.

Could do possibly give me come more details?

Thanks.

0
Исправлен

I can`t download music from new Vkontakte version

nikerton 8 лет назад обновлен Aleksandr 8 лет назад 2
Ответ
Aleksandr 8 лет назад

Hello, in order to help you better I need the following information.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

0
Отвечен

only my request can i,download free?please tell me please reply me in english only B,coz another this written words i,could not understood

deepakkhadke 8 лет назад обновлен Aleksandr 8 лет назад 2

sorry sir actual i,sent to you my problem also you can send me as on khadke.geepak4@gmail.com.

Ответ
Aleksandr 8 лет назад

Hello, please give us more details.

0
Спасибо

how can i donate money to your site? it has been very helpful to me ^_^

atomicah dawal 8 лет назад обновлен Aleksandr 8 лет назад 2
Ответ
Aleksandr 8 лет назад

Hello. There is no donation needed — your "Thank you" is quite enough.

0
Исправлен

facebook, no links found

dcuir 8 лет назад обновлен Aleksandr 8 лет назад 2

The problem continue. I try but nothing happens.

Ответ
Aleksandr 8 лет назад

Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

Сервис поддержки клиентов работает на платформе UserEcho