1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.
Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1
Please, send us links for files, which can't be downloaded.
I can't insert links from Samsung browser
When trying to paste links in the Samsung mobile Browser it won't work
I need to go to the clipboand and select the copied link
Hello, There are two ways to install the extension onto Android.
1. Install mobile Mozilla Firefox: https://play.google.com/store/apps/details?id=org.mozilla.firefox
Then install the SaveFrom.net helper extension from our website: http://en.savefrom.net
2. Install mobile browser Yandex Browser: https://play.google.com/store/apps/details?id=com.yandex.browser.alpha
Then the SaveFrom.net Helper extension from the Opera Store:
https://addons.opera.com/addons/extensions/details/savefromnet-helper/?display=en
What's more, there is the application for Android to download videos from YouTube:
Failed - Forbidden error when downloading YouTube videos
Failed - Forbidden error when downloading YouTube videos
Browser: Firefox 49.0 Windows 7
User Agent: Mozilla/5.0 (Windows NT 6.1; rv:49.0) Gecko/20100101 Firefox/49.0
Extension: ff-sf 6.70
Hello, Reinstall the extension after an older version is uninstalled. The current version is 6.75:
Es posible editar el enlace para la descarga del archivo y como puedo editar el nombre del archivo antes de descargar
Es importante poder editar con que nombre el archivo sera descargado e indicar en que direccion se almacenara
Hello, download takes place directly by the browser.
Folder for download, you can change the browser settings.
File name can not be changed before downloading.
no se puede desacargar videos de la pagina daylimotion.
solo me dejo bajar 4 videos y ahora me sale enlace no encontrado con chrome y firefox,ya actualiose y nada.
Hello, We need some more details to be able to solve this issue.
Can you please send the information about your browser and current extension.
It all can be found here: http://en.savefrom.net/user.php?info=1
Please, send us links for files, which can't be downloaded.
Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1
Please, send us links for files, which can't be downloaded.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1
Please, send us links for files, which can't be downloaded.
Hello, We need some more details to be able to solve this issue.
Can you please send the information about your browser and current extension.
It all can be found here: http://en.savefrom.net/user.php?info=1
Please, send us links for files, which can't be downloaded.
Сервис поддержки клиентов работает на платформе UserEcho
