Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Отвечен

g710

أنإقة أخلاقي 8 лет назад обновлен Aleksandr 8 лет назад 2
Ответ
Aleksandr 8 лет назад

Hello, please give us more details.

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Отвечен

Browser: Chrome 52.0.2743 Windows 10 User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/52.0.2743.116 Safari/537.36 Extension: userjs-chrome 6.60.2 Pornohub.su

Loki 8 лет назад обновлен Aleksandr 8 лет назад 2

Not downloadable from pornohub.su


Ответ
Aleksandr 8 лет назад

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

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Отвечен

http://www.cimastar.com/online/1141/مشاهدة_فيلم_Charlie_and_the_Chocolate_Factory_مترجم_اون_لاين.html

Zakria Mohamed 8 лет назад обновлен Aleksandr 8 лет назад 2

مشاهدة Charlie and the Chocolate Factory اون لاين
Ответ
Aleksandr 8 лет назад

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

0
Отвечен

marca error

janeth_bmr 8 лет назад обновлен Aleksandr 8 лет назад 2

marca herror al dar click

Ответ
Aleksandr 8 лет назад

Hello, please give us more details.

0
Отвечен

https://www.ssyoutube.com refused to connect

SDUN 8 лет назад обновлен Aleksandr 8 лет назад 14

Whenever using 'ssyoutube.com', I'm receiving a message that says the site can't be reached. There is a 'ERR_CONNECTION_REFUSED' message at the bottom of the message.

Ответ
Aleksandr 8 лет назад

Hello, Could you please send a few links you can't download. We will check it out.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

In which country are you?

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Отвечен

Mozilla Firefox 48. Helper 6.20. Link http://www.centrodekuoshu.com.ar/xxxvideottchbckatch0020--tchsxxi.html. Does not find it.

edr sanjulian 8 лет назад обновлен Aleksandr 8 лет назад 2
Ответ
Aleksandr 8 лет назад

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

Update extension for current software version 6.60

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Отвечен

Does not copy into my downloads folder. I can only view it when I am using my internet

jovi dacanay 8 лет назад обновлен Aleksandr 8 лет назад 2

Does not copy into my downloads folder. I can only view it when I am using my internet

Ответ
Aleksandr 8 лет назад

Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

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Отвечен

Why don't you make apk for mobile users

Srinivas 8 лет назад обновлен Aleksandr 8 лет назад 2
Ответ
Aleksandr 8 лет назад

Hi. Please install mobile Firefox browser for correct functioning of the extension, (currently the extension works in this browser only).
Install the extension for Mozilla Firefox browser from our official site: http://en.sfrom.net/user.php?helper=ff-mobile
Also we have an application SaveFrom.net helper for Android:
http://savefrom.net/user.php

http://sf-apps.com/android/SaveFromNet.apk

0
Отвечен

Why are subtitles downloading separately?

Angela Hoffman 8 лет назад обновлен Aleksandr 8 лет назад 2

I want to download a YouTube video and include the subtitles/captions. I followed your instructions but when I click the "Subtitles" option and choose the language in the download menu, it simply downloads a separate .srt file. I want to download the video with the subtitles already in it. Is that possible?

Ответ
Aleksandr 8 лет назад

Hello, this is impossible.

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Отвечен

savefrom helper will not let me log out of facebook

J. D. 8 лет назад обновлен Aleksandr 8 лет назад 2

when I click on the downward triangle as I have always done in the past to logout I just get and animation that barely visible and when I click on that it gives me the savefrom menu NOT the one from facebook

Ответ
Aleksandr 8 лет назад

Hello, I do not understand you describe in more detail.

Сервис поддержки клиентов работает на платформе UserEcho