Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Отвечен

Playlist downloading problem

Houssem 8 лет назад обновлен Aleksandr 8 лет назад 2

Hey what's up gays,

My name is Houssem,


Recently I deleted the extension because it didn't do any thing when I click on download a playlist), so I reinstalled it, but it behave differently that time : when I want to download a playlist it asks me to chose a destination file and then it download all the videos at the same time (You know the number of videos in a playlist !!!) which decrease tremendously my internet speed and also it takes much more time than downloading file by file.


Is it a new feature?


My browser is Firefox version 50.1.0 the latest version.

Savefrom.net helper version is 6.20.


Thank you.



Ответ
Aleksandr 8 лет назад

Hello, Reinstall the extension after an older version is uninstalled. The current version is 7.15:

http://en.savefrom.net/user.php#helper_install

You can not download from the playlist selectively, the extension does not support this function.

0
Не ошибка

Youtube Red

AlexaSoto 8 лет назад обновлен Aleksandr 8 лет назад 4

I used to be able to download youtube red originals when I had it back in 2016 (Dan and Phil Tour Bus Tour, Dan and Phil TATINOF, The Amazing Tour Is Not On Fire, and an episode of Scare Pewdiepie) but now I tried to download another youtube Red original (The Thinning) and it won't work! I've used multiple other videos but it just won't work.


P.s: The downloader does work for regular videos!!!

Ответ
Aleksandr 8 лет назад

Hello, in order to help you better I need the following information.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Could you please send a few links you can't download. We will check it out.

0
Отвечен

Why no more 1080 downloads?

thisis vize 8 лет назад обновлен Aleksandr 8 лет назад 4

What happened to 1080 downloads? Seems like they disappeared from the drop down.

System info: Firefox 52.0.1 on Windows 7 Enterprise

Ответ
Aleksandr 8 лет назад

Hello, due to the change in Mozilla browser, we are no longer able to convert videos in mp3 and merge video and audio flows in mp4.
New API doesn't support functions allowing us to launch video converter and to integrate it with browser.

You can install Ummy Video Downloader to download mp3 and 1080p from Youtube: https://videodownloader.ummy.net

0
Исправлен

Can not choose directory where to donload the file.

mister rafat 8 лет назад обновлен Aleksandr 8 лет назад 2

Its the problem. Program even doesn't show to which directory is going to download file.

Ответ
Aleksandr 8 лет назад

Hello, this problem with selecting download folder while downloading files will be solved

in the next version of SaveFrom, which is going to be released very soon.

0
Исправлен

Firefox 52.0.1 and Savefromnet 7.21

dannyr cummings 8 лет назад обновлен Aleksandr 8 лет назад 2

After update to 7.21, it no longer saves the filename. Just a string of letters and number and the.mp4.

Ответ
Aleksandr 8 лет назад

Hello, how is the name of the site from which you download?

Send links to files that are downloaded with the wrong name.

0
Отвечен

the new option (about 1080p downlaod ) it covers the numbre of views & it makes me nervous :3

the World 8 лет назад обновлен Aleksandr 8 лет назад 2
Ответ
Aleksandr 8 лет назад

Hello, due to the change in Mozilla browser, we are no longer able to convert videos in mp3 and merge video and audio flows in mp4.
New API doesn't support functions allowing us to launch video converter and to integrate it with browser.

You can install Ummy Video Downloader to download mp3 and 1080p from Youtube: https://videodownloader.ummy.net

0
Исправлен

VK wrong download icon placement

koziura carpediem 8 лет назад обновлен Aleksandr 8 лет назад 2

As shown on screenshot, download icon appears where it shouldn't

Browser: Safari 10.0.3 on macOS Sierra

Image 1768

Ответ
Aleksandr 8 лет назад

Hello, in order to help you better I need the following information.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Send a screenshot larger.

0
Отвечен

Is it possible to make this extension compatible with Internet Download Manager?

Zontir 8 лет назад обновлен Aleksandr 8 лет назад 3

Is it possible to make this extension compatible with Internet Download Manager?


When you click on the download arrow either videos, music or images automatically download with the browser.

I have the IDM well configured but it does not detect the download.

This would be possible?
Ответ
Aleksandr 8 лет назад

Hello, we'll think about it.

0
Отвечен

Hi, Since today I can download anymore videos from YouTube with Firefox. PLEASE FIX IT

pcmusic75 8 лет назад обновлен Aleksandr 8 лет назад 6
Ответ
Aleksandr 8 лет назад

Hello, after showing the playback, click on the video with the right button and save as.

0
Отвечен

Install youtube app by mistake its delite

Jagjit Kaur 8 лет назад обновлен Aleksandr 8 лет назад 2
Ответ
Aleksandr 8 лет назад

Hello, do you want to delete the extension?
How is the name of your browser?

What is your OS?

Сервис поддержки клиентов работает на платформе UserEcho