Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Отвечен

Ich kann meinen Link zur Kamerasoftware seit dem letzten Update nicht mehr öffnen. http://192.168.1.10:88/

gerken k 9 лет назад обновлен Aleksandr 8 лет назад 2

Ich kann meinen Link zur Kamerasoftware seit dem letzten Update nicht mehr öffnen. http://192.168.1.10:88/

Ответ
Aleksandr 8 лет назад

Hello, we do not quite understand you, please describe in more detail.

0
Исправлен

Firefox 52.0.1 (32-bit). Helper version 6.20. Helper doesn't ask where to save files anymore.

Chantelle 9 лет назад обновлен Aleksandr 8 лет назад 2

Files are automatically downloading to the default folder and the helper is no longer asking where to save them. I have checked my settings in my browser and "Always ask me where to save files" is enabled. I cannot find any option like this in the current version, or if it is there, I must be missing it. Please fix this issue.

Ответ
Aleksandr 8 лет назад

Hello, Reinstall the extension after an older version is uninstalled. The current version is 7.22:

http://en.savefrom.net/user.php#helper_install

0
Исправлен

Перестало качать со всех сайтов

saily 9 лет назад обновлен Aleksandr 8 лет назад 2

с вчерашнего дня

Ответ
Aleksandr 8 лет назад

Здравствуйте, чтобы вам помочь, нам нужна от вас информация о вашем браузере и установленном расширении.
Подробно вы можете посмотреть здесь, скопировать, и прислать нам: http://ru.savefrom.net/user.php?info=1
Так же пришлите нам несколько ссылок на файлы которые у вас не скачиваются.

Спасибо за обращение в поддержку Savefrom.Net !

0
Отвечен

music youtube

azza 9 лет назад обновлен Aleksandr 8 лет назад 2

why i can't downoad mp3 automatic? a few days ago I can download mp3 automatic. please answer

Ответ
Aleksandr 8 лет назад

Hello, due to the change in Mozilla browser, we are no longer able to convert videos in mp3 and merge video and audio flows in mp4.
New API doesn't support functions allowing us to launch video converter and to integrate it with browser.

You can install Ummy Video Downloader to download mp3 and 1080p from Youtube: https://videodownloader.ummy.net

0
Отвечен

It's not downloading. Im clicking the button.

Stacy Steele 9 лет назад обновлен Aleksandr 8 лет назад 2
Ответ
Aleksandr 8 лет назад

Hello, please give us more details.

0
Отвечен

why file video size 480p doesn't any sound ? please repair this trouble I used opera mini browser for download thank you

tanyhong28 9 лет назад обновлен Aleksandr 8 лет назад 2
Ответ
Aleksandr 8 лет назад

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Send a link to the file that you have downloaded without sound.

Do you download via the site Savefrom.Net or the apk application?

0
Отвечен

why there is no mp3 download anymore ?? there is this ummy app thing it's not working

Heba Helal 9 лет назад обновлен Aleksandr 8 лет назад 6
Ответ
Aleksandr 8 лет назад

Hello, due to the change in Mozilla browser, we are no longer able to convert videos in mp3 and merge video and audio flows in mp4.

New API doesn't support functions allowing us to launch video converter and to integrate it with browser.
You can install Ummy Video Downloader to download mp3 and 1080p from Youtube: https://videodownloader.ummy.net

0
Отвечен

How to suppress SaveFrom App?

ray lavergne 9 лет назад обновлен Aleksandr 8 лет назад 2
Ответ
Aleksandr 8 лет назад

Hello, you can disable the extension in the browser settings in the extensions.
Also in the extension, the green arrow, disable on this site.

0
Отвечен

o modo download mp3 sumiu

iranjuniorsousa0 9 лет назад обновлен Aleksandr 8 лет назад 2

nao ta dando para fazer o download mp3 audios

Ответ
Aleksandr 8 лет назад

Hello, due to the change in Mozilla browser, we are no longer able to convert videos in mp3 and merge video and audio flows in mp4.
New API doesn't support functions allowing us to launch video converter and to integrate it with browser.

You can install Ummy Video Downloader to download mp3 and 1080p from Youtube: https://videodownloader.ummy.net

0
Отвечен

Playlist downloading problem

Houssem 9 лет назад обновлен Aleksandr 8 лет назад 2

Hey what's up gays,

My name is Houssem,


Recently I deleted the extension because it didn't do any thing when I click on download a playlist), so I reinstalled it, but it behave differently that time : when I want to download a playlist it asks me to chose a destination file and then it download all the videos at the same time (You know the number of videos in a playlist !!!) which decrease tremendously my internet speed and also it takes much more time than downloading file by file.


Is it a new feature?


My browser is Firefox version 50.1.0 the latest version.

Savefrom.net helper version is 6.20.


Thank you.



Ответ
Aleksandr 8 лет назад

Hello, Reinstall the extension after an older version is uninstalled. The current version is 7.15:

http://en.savefrom.net/user.php#helper_install

You can not download from the playlist selectively, the extension does not support this function.

Сервис поддержки клиентов работает на платформе UserEcho