Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Отвечен

The Twitter video link support

pureocean 8 лет назад обновлен Aleksandr 8 лет назад 2

Savefrom can't recognized video URLs of Twitter. For example: https://twitter.com/i/videos/896054860851798016

Ответ
Aleksandr 8 лет назад

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

0
Отвечен

i cant see video download option in facebook

patilpratik1303 8 лет назад обновлен Aleksandr 8 лет назад 2

i cant see video download option in facebook

Ответ
Aleksandr 8 лет назад

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
Thank you for contacting Savefrom.Net support !

0
Исправлен

Hi,

István 8 лет назад обновлен Aleksandr 8 лет назад 6

 I use Chrome, Version 60.0.3112.90 (Official Build) (64-bit); Wind. 7 Profess.and SFH 7.46 and it not work for many Facebook videos

For ex. https://www.facebook.com/fotograf.amator.56/videos/327875564322764/

and

https://www.facebook.com/GreekGateway/videos/1417058571672063/

Ответ
Aleksandr 8 лет назад

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

0
Отвечен

Mizuki Sosano komawo oppa

endang07f1998 8 лет назад обновлен Aleksandr 8 лет назад 2
Ответ
Aleksandr 8 лет назад

Hello, please give us more details.

English please.

0
Отвечен

can you add mkv video download for youtube ?

hatem 8 лет назад обновлен Aleksandr 8 лет назад 2

can you add mkv video download for youtube ?

Ответ
Aleksandr 8 лет назад

Hello, we will consider your idea. 

Thanks for using our products!

0
Отвечен

Videos von Youtube werden beim Herunterladen deaktiviert so das diese auf dem Endgerät nicht ankommen

aeaeckert 8 лет назад обновлен Aleksandr 8 лет назад 2

Nach dem letzten Update der Webseite, deaktiviert sich der Downlaod- Button das keine Videos von Youtube mehr heruntergeladen werden können

Ответ
Aleksandr 8 лет назад

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Could you please send a few links you can't download. We will check it out.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

0
Отвечен

how can i update my ummy version for chrome?

sergio20oct 8 лет назад обновлен Aleksandr 8 лет назад 4
Ответ
Aleksandr 8 лет назад

Hello, please give us more details.

0
Исправлен

download from instagram doesn't work

Yoser 8 лет назад обновлен Aleksandr 8 лет назад 2

i can't download anything from instagram when only the last week I was perfectly normal download





spec:

Browser: Chrome 59.0.3071 Windows 10
Extension: chameleon 7.42


Ответ
Aleksandr 8 лет назад

Hello, this extension has been fixed. Please, update or reinstall it from our site.
The latest version is 7.46: http://en.savefrom.net/user.php#helper_install
Thank you for using Savefrom.Net browser extension

0
Отвечен

It is very useful because youtube video s r share from the gallery

Sankarapu Tharakarama 8 лет назад обновлен Aleksandr 8 лет назад 2
Ответ
Aleksandr 8 лет назад

Hello, please give us more details.

0
Исправлен

I downloaded the savefromnet button but it doesn't work. It says that "no links were found".

nhbeyb 8 лет назад обновлен Aleksandr 8 лет назад 2
Ответ
Aleksandr 8 лет назад

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

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